DHL eCom UK 4+
Parcel tracking
DHL Parcel UK
-
- Free
Screenshots
Description
DHL eCommerce UK - Track and Manage your deliveries easily with the DHL eCommerce UK app.
Automatic Tracking:
Notification when you are expecting a delivery and then track your delivery every step of the way.
My Profile:
Personalize your profile by uploading a photo.
Expecting a parcel to be delivered to your work or an alternative address? Select Work or Other in My Profile. Make sure you let us know how you would like your parcel to be delivered by setting your preferences for each address.
Help our drivers to locate you. Upload a photo of the property and let us know any delivery instructions. We’ve added what3words so you can give us the unique combination of three words for your address to help the driver find exactly where you are.
Use our expanded Delivery Preferences so you can let us know if you’d like the driver not to disturb you during delivery. Just let us know whether you’d like the parcel delivered to a neighbour or left in your safe place.
Let us know if there is a preferred neighbour you’d like the driver to deliver to, or if there is a neighbour who the driver should not disturb.
Upload a photo of your safe place so the driver knows where to leave your parcel.
Set your delivery preferences in My Profile and we’ll automatically apply these.
My Parcels:
Want to know more about how your parcel will be delivered? Select Change Delivery Instructions and we’ll tell you what will happen with your parcel if you’re not at home and what alternative options are available.
Active and Past Deliveries
Using the DHL eCommerce UK app you can see deliveries which are due and track when these will be with you. When we have delivered your parcel, you can view this in Past deliveries.
Icons will easily help you to see which parcels are being delivered to which address.
Please take time to rate our app! Your feedback is really important to us so let us know what you love, and what you’re not so keen on.
Support
We’re here to help, so if you need us please use the Support function to contact our Customer Services team.
We’re so happy you are here!
What’s New
Version 1.7
Improved registration process and fixed shipment tracking bug (whereby some shipments would display a grey screen).
Ratings and Reviews
Dreadful
I can’t change my personal details in the app as the ‘my profile’ section won’t load - just a spinning circle. I have deleted and re-downloaded the app multiple times and am using the latest app version and iOS version.
Avoid this useless app.
An Excellent App
Previous:-
App opens ok, then I get the spinning wheel constantly that doesn’t go away and will not let you do anything. Latest update has made things difficult. Otherwise this was a good app that worked for me. I have tried reinstalling and resetting device, but to no avail.
Now:-
App has now righted itself, works better than before. Big improvement.
Developer Response ,
We are sorry that you're experiencing this. Could you please drop us a note at dhlecommerceukapp@dhl.com and let us know a few more details so that we can look into this. If you could provide the make and model of your mobile and which screen you are seeing the spinning wheel. Thank you.
New 1.7 update WORKS GREAT!!
The new 1.7 update is brilliant - slicker sign up process and the previous grey screen bug when tracking a shipment has been fixed! Well done DHL tech team!!
Developer Response ,
Many thanks for your updated review and the 5 star rating! We're so pleased that the new version of the app is working well for you. Have a wonderful day!
App Privacy
The developer, DHL Parcel UK, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- DHL Parcel UK
- Size
- 63.8 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 DHL eCommerce UK
- Price
- Free