Domino's Pizza Delivery 4+

I downloaded this app and it downloads really quickly. I waited maybe like 3 seconds for it to load once I tapped the app and I instantly fell in LOVE ♥️❤️♥️!! I signed up and it was all chill and easy nothing confusing or personal questions at all! It shows you where the nearest shop is and have you seen their Menu! Lota-chocca pizza!!! And it all comes at an amazing price and there are hundreds of deals!! I ordered my first pizza and got it delivered and the Dominos cars are sooooo COOL 😎! We got everything we wanted and it tasted DELISH 😋!! So we ordered it again like a week later cause it was so 🤤 tasty!! We went to collect it this time as we were travelling home from holiday! We ordered it while we were 15 minutes away and the moment we got there our food was ready!
Some people think that papa johns is better but in my opinion it’s not! No offence to anyone.

Thank you for the positive feedback, we're glad to hear you're loving the Domino's app. Thanks, Emma, The Domino's App Team

Not sure if this is a change in general or just with the new app, but the ability to change or customise has been altered and is now awful.
On a make your own, there is no option to have a vegan base for example, the pizzas say gluten free, but then select a crust and it says this has gluten in which is contradictory. You can’t add vegan cheese to the make your own also? What has happened to the choice (aware of the limited menu since Covid, but this is a more recent change).
If you select a vegan pizza without fake chicken, you are now unable to change and add in the substitute? Very odd. Also you are only able to have the thinner crust pizzas in large?
You can now only make 2 changes and swapping bbq for tomato or vice versa now counts as a change. So simply switching sauce (which I don’t imagine adds any additional cost of labour) penalises you and means any other changes are added as an ‘addition’. Very poor choice and seemingly lack of customisation for vegan options.
Dominos aren’t the cheapest pizza around regardless but the customisable element was always a benefit which has now been removed in preference of what seems a money making scheme, disappointing.

Hi Jimmy, thank you so much for your feedback. We’re continually working hard to ensure we’re offering as much choice as possible and will definitely take what you've said on board. We're always looking for new ways to improve the Domino's app, please bear with us! Emma, The Domino's App Team

The app is still pretty much the same, I regularly order from the app.
But it still has it pit falls:
1.Your able to save Fav Pizza or configuration of an order. But it doesn’t remember the setup. I.e whether it was a collection deal or part of a bigger order.
Please can you either add the function to save the complete configuration or at least when choose a meal deal allow you to pick your saved favourite.
2. Your not able to edit or re-configure side orders. For example, I’m allergic to cheese. So I would like to be able to order the garlic bread without the cheese; without having to ring the store before ordering on the app or just completely order over the phone.
Same for bacon & wedges, I’d much rather bbq drizzled over all. Please, please amend this in the app.
3. While your about to reconfigure your pizza tipping, the same can’t be said for the crusts. The hotdog option was great until you could only order with mozzarella, unless yet again. Ringing the store in advance. Which defeats the point of the app.

Other than the 3 points above, am a big fan of the app and specially the store I order from these day. Clydach, Swansea store is the best I’ve come across & considering I usually order Domino’s up to 3 times per week & from different store depending on my location or if I go pick it up. Many thanks Ga.

Hi there, thank you so much for your feedback. We’re continually working hard to ensure we’re offering as much choice as possible and will definitely take what you've said on board. We're always looking for new ways to improve the Domino's app, please bear with us! If you've not yet tried it, we have added a new Last Orders button in the Account section of the app which will make reordering multiple items much quicker. Thanks, Emma, The Domino's App Team