Dragon Charging Gwefru 4+

A lot of the chargers in west wales seem to have migrated to this from GeniePoint. Given the nationalist name it feels like a cash grab by local authorities. Everything about this app feels amateur; it only loads properly every other time, gives me no info about the rating of the charger. I’ve had no luck connecting to a charger via the map, only by typing the charger number into the app. When browsing chargers via the map, if you press back, it will take you back to your location rather than where you were browsing (very frustrating!).
There’s a huge problem having chargers that only work via app in some of their locations, as there is no mobile signal. When using a charger in Porthgain I had to plug the car in then wait until I had WiFi at a nearby restaurant to activate it with my fingers crossed, feel like the chargers should be equipped with a low traffic wifi hotspot.
I’d give one star but as I managed to successfully charge I will bump it up to 2.

This app isn’t bad to navigate around. It’s needed to pay at the charging stations in wales. The major flaw is the charging station finder. It’s good that is shows the connectors, but most people on the move, can’t wait for a 7kw charger. The app doesn’t tell you what kWh the charger is! Not only that, nether do the stations when you get there! You have to use Zap-Map to make sure you are in the charger you want. I almost wanted to buy a tin of spray paint today and mark up the charger power on them!

Spent ages trying to get this to work. First I got the endless spinning wait screen. Then I tried adding credit and got a bit further, but despite getting to the screen where it told me to plug the vehicle in, the charging session wouldn’t start. What a waste of time and effort for me and loss of revenue for Dragon charging. Completely hopeless, it really shouldn’t be this hard. Simply having contactless payment would be a massive step forward.