DS cam 4+

Good app, drains battery and Wi-Fi location doesn’t work properly

This could be a great app. Sadly is drains the battery when you have auto switch on for home mode. Regardless of geofence, enhances gps assistance or just Wi-Fi triggering, it is always top of the battery usage lost and drains the battery on my iPhone 14 pro really quickly.

Tried switching to just Wi-Fi switching and it’ll only switch the home mode if the app is running in foreground and in background, this with “background app refresh” on.

Could be a great app. But battery drain stops me using it.

Developer Response ,

Dear User, would you please submit a support ticket to https://sy.to/support2svs so that our engineer can check the environment and assist you with the issue. In addition, please paste ticket number here after you submit tickets to let us ensure issues have been solved. Thank you for the feedback. We will keep working hard to make DS cam better.

Push not reliable and no bookmarks!?

IOS Push alerts are often missing the camera thumbnail.

Also if Action Rule triggers a push notification you cannot click on it in DS Cam, it is useless.

Surveillance Station supports bookmarks - markers in the recording timeline of interest. These are important for integrations with external systems and for identification. Why does the app not? Motion events are too coarse and bookmarks have custom text which you can set and search for. You need to support more of the excellent SS functionality in your app. The app becomes the deciding factor in which NVR manufacturer solution users choose. I want to be able to filter for events like action rules or DVA AI triggers. All of this is missing. If you can’t keep your app up to date then open source it!

Developer Response ,

Dear User, we apologize for the inconvenience. We can help you if you submit a support ticket so our development team can help to resolve the issue? Simply open DS cam and hit "Setting>Contact support" or go to https://sy.to/support2svs. Once you open a ticket, you may paste the ticket number here for us to ensure the issue has been resolved.

Good and useful app

I find this a very useful app, given that I have a DS NAS and a couple of different cameras to connect. The fact that I can connect them both to a single recorder and not have to pay fees for cloud storage makes this and the associated Surveillance utility on the NAS very useful indeed.
If I were to have a complaint it would be that it seems that it’s not possible to change the orientation of the camera image. I have one camera that is physically 90 degrees offset, due to the view that it needs to offer, so the image I see on DS Cam is sideways. Could there not be a way of changing this in the app?