Ember Inns 17+

Five of us had a fabulous evening last Friday. We felt very safe as the tables were not too close and the staff were very aware of COVID rules. The food was lovely and we didn’t have to wait too long. Kirsty has a lovely team and nothing was too much bother. I take my hat off to them for excellent service when the COVID rules must make it so difficult for them. I give them 5 stars because they certainly deserve it! Thanks Kirsty at the white lion westbury on trym. See you soon!
Christine Springer.

The app doesn't have a complete list of the food and drink available at my local.
Th app is too slow even when connected to the wifi at the pub.
It consistently locks up and loses connection with the server resulting in messages asking you to re-start your order or try again.
Then when you have persevered and got to the payment page it loses your order.
In frustration, I went to the bar to place my order only to be advised by the member of staff not to bother with the app as customers are regularly advising that payment is taken with no order placed, or even worse, payment is taken twice!

6 people 4 adults 2 children used the app waited 20 minutes for drinks then went to the bar to inquire was told I’d ordered food but not drinks I insisted and he ‘found’ the order. The drinks were poured and were lovely. After 35 minutes waiting on food I returned back to the bar to be told if I’d have ordered at the bar I’d have been told there was a longer wait than usual ( I had been to the bar to adjust a dish) the meals arrived mixed grill burnt! Steak burnt! Sausage and mash delicious! Chips and garlic bread chips nice, garlic bread tasteless! Hunters chicken came with a steak knife ( needed it !!!!) “posh “ fish and chips fish still had skin on, and was tasteless chips were definitely from earlier on in the day or even yesterday!
Mum over £100 down not coming back!!!
Leaving very disappointed 😡