Downloaded this after having CCTV put in. It's half decent to view live pictures especially on wifi but over 3/4g it's very slow.Done the app update and had to register again with an alternative email address as the stored details magically wouldn't work after the update. Try doing something like remote playback etc and it constantly crashes... I'm considering changing the box element and go with a different unit which you shouldn't have to do after outlaying money to have it installed but I'm not getting the full potential.Had I read a review like this, I'd have probably thought twice and would recommend others too

Constantly showing “the system has been offline” when it works it’s good but for the last six months it’s offline more than on. It’s fantastic on my tv but rubbish on the mobile. Why doesn’t it just reboot if it’s been offline. I have to delete and reinstall the whole thing from my phone. It will work then until it goes offline again

This app is so buggy that it will crash at any given opportunity: whenever you view cameras in HD mode, whenever you double tap on a camera to view just that channel, whenever you go on the remote playback page... The list is endless! Looking at the update history, it has never been updated since release. Don’t release an app if it is not fit for purpose and then deny all knowledge of any bugs (of which the majority are major)! Please update this app so it actually works!

The recent upgrade has made it worse. Sometimes it loads, often it doesn’t on the iPad. You need a reliable app that delivers every time not just occasionally. When it occasionally loads the picture is good etc. The app needs a lot of work to make sure it works on Apple devices all the time.