FirstVet 12+

Got my pet insurance through Napo, can't fault it very good prices covers dental care and all these kind of stuff excellent when you starting out as a puppy very good reviews very good prices and very reasonable amounts so I'm very pleased to also get the video app and some extra stuff if your new user to or new to animals you're gonna find some helpful information there but the 24 seven access to a vet is very useful if you've got something little a little problem that you wanna check you know you can get it checked by this vet first and I would recommend doing that anyway if whatever the problem is get this checked first with this vet and if this vet says you need to go to the vet then it's confirmed and the insurance company know that you're not I'm just mucking around that you've seen and spoke to the vet and the vet is saying yeah you need to goand I would recommend to everyone but I'm really really impressed and will definitely be staying with Napo and this company ! Great work guys excellent stuff

The Vet was very professional and quickly took a history of Betty's recent health issues. The Vet then examined Betty's sore paws, not really that easy or successful via the phone camera I was using, and offered advice on the potential issues that might be causing Betty’s sore paws and limp. I was advised to take Betty back to the Vet and ask for a referral to an orthopaedic specialist, which I wasn’t aware was a possibility prior to the call. As we have been back to the vets multiple times with this problem I was very happy to hear that there is an alternative to taking Betty back over and over and will hopefully clarify what are the next steps. Overall it was a really positive call. The Vet gave me advice on how to immediately manage the pain and soothe her paws and also long term advice on what to say to the vet. I needed the validation from another source to encourage me to insist that there is a problem that needs to be dealt with and not to let my own vet just fob me off and say that there isn’t a problem when there clearly is. Thanks so much

The vets are really knowledgeable they’ve contacted poisons department for me found out if it’s an emergency or if it’s something to keep an eye on they send me a report afterwards to make sure everything is written down and easy to follow They have put my worries at ease on multiple times glad this service exists instead of rushing to my local vets getting charged a fortune for procedures that don’t actually need doing these vets tell me what to do what to look out for and always look at her on the video calls They seem to be more bothered about my animals health than how much money they can charge for unnecessary procedures instead of rushing to my local vet practice I use this app first then if anything needs to be done they contact my vet on my behalf Recommend this app to everyone