Gumtree: local classified ads 12+

My review to gumtree CEO / OWNERS.

My review about Gumtree is based on approximately 9 years of usage. As I have recently complained about the new updates been made to the iOS iPhone app especially. After days and days of detailing the problems to the customers service / tweeter feed. I would get excuses after excuses after informing them Time after time. The Tech guys are apparently to blame I was told as they were trying to fix not only One problem but the whole "thing" Thus making the iOS app useless until now ( hopefully) My main question is.. Why keep updating the app as they say.. If it ain't broke why... Fix it or Anything at all ?? This is not the first time this has been happened. My solutions is easy. Plan your updates in Advance ( Well Advance ) Get the Best Tech guys Money / Gumtree co.. can afford. As it seems the Tech guys used ain't up to standard. At least to a Big business like Gumtree. Why skimp out.?? I've think someone like myself could have done a better job getting the problems solved than these.. "Paid .PROFESSIONALS " It's not rocket science really Is it?? JH..

Coded by script kiddies

I reckon this app's been coded by children it appears that there are two emails the primary login and the primary email address they that's the way they're wording it so the primary login email address is where you get sent the password reset the secondary email is for I don't know for receiving emails or something. It just is so confusing, because of this ridiculous stupid affair that somebody coded into this garbage it means if you've lost access to your primary email address which is usually why most people are trying to update a secondary email address so that you would think that on a normal app, it wouldn't matter which one you put into the passport reminder that would be where the email was sent oh no, not with these Muppets, the email get sent to the primary email address even if you had a secondary Recovery email address you can't access it well done gumtree👏👏👏👏
You really went to a bit of class there, didn't you? I bet you coders up at Gumtree really proud of yourselves. What makes this situation is worse is that if you contact gumtree support? There are a waste of space they tell you that if you can't access email address they're unable to send the password reminder to the email address it's listed on the account, oh no, they can't do that so you lose access to your account. Ebay owns gumtree and I think the best thing that Ebay could do is sack everybody who works there it's what Elon would do.

Developer Response ,

Hello user, we are saddened to hear you feel this way. Our priority is the safety of pets on our platform. Listing fees helps improve welfare standards, focus on moderation & innovation, and discourage low-welfare breeders. For more info, please reach out to us at https://help.gumtree.com/s/contactsupport. Thank you, Gumtree
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Don’t touch this with a bargepole!

1) the place is FULL OF SCAMMERS! 2) when it comes to deleting your account they don’t do it. The data protection authorities need to look into this company because they are BREAKING GDPR RULES AND LAWS!! You have been warned!!!
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Update … Gumtree now asking for my “case reference” 🤣 they must be totally inundated with complaints. Every, and I mean EVERY TIME I’ve tried to sell something on that site I’m inundated with the same messages time and time again from the same person obviously with a LOT of different accounts. Have these idiots got nothing better to do? I can’t even get Gumtree to delete my account even after asking TWICE and being presented with the same email response asking for personal details before they will remove. So I sent the info yet they did nothing! So I asked AGAIN and received the same email requesting the exact same information I’d previously sent a week earlier! They honestly have not got a clue what they are doing. Go ahead and join if you want your personal details all over the internet but I personally will not use this site again, this is my second attempt at giving them the “benefit of the doubt” and both times I get screwed! NO MORE GUMTREE, your antics will be exposed sooner or later …. Maybe see you on PANORAMA eh!!

I would rather throw stuff away than advertise it on this site and be inundated with idiots pretending to be interested! What a frigging TOTAL WASTE OF TIME!!!

Developer Response ,

Dear user, we are sorry to hear you are having trouble deleting your account. If you could kindly reach out to us directly through our helpdesk using the link provided https://help.gumtree.com/s/contact-us using the subject line "account deletion escalation", along with your case ID, we will escalate your complaint and ensure this issue is resolved as soon as possible. Kind regards, Gumtree