Stay up to date on new brand launches and in-store pop-ups, and plan your visit by prebooking events and experiences. Make the most of your time in Harrods using the Mobile Store Guide – an easy navigation tool that can be accessed from the ‘Visit’ link. The Store Index will let you search for brands, services and restaurants, and you can use the interactive floor maps to identify your location and generate a route to your chosen destination.

Download a fortnightly edit of stories and films from the latest edition of Harrods Magazine, and our social channels, with exclusive news and insights into luxury fashion, beauty, and lifestyle. On the app you can:
– watch video interviews with leading fashion designers
– discover how to create the latest looks from world-famous make-up artists with our Masterclass film tutorials
– ‘try before you buy’ the latest beauty products from leading brands using the interactive Make-up Studio
There’s also a chance to enter free prize draws – ranging from beauty products to luxury holidays.

Browse from the ‘Shop’ section, which offers seamless in-app shopping, or shop recommended products from ‘Stories’.

Join Harrods Rewards, or access your Rewards account to check your points balance and update your details.

What’s New

Version 7.0.1

You can now use the new digital Harrods Rewards card via the app. Simply sign in or register with Rewards in the app to use your digital card in-store, then you’ll always have it to hand to unlock benefits and earn points with every purchase.

Ratings and Reviews

3.3 out of 5
64 Ratings

64 Ratings

Tecky Guru ,

Poor navigation and layout

The navigation on the app is quite poor and has a lot of technical bugs. The menu bar should show the side bar of men’s , women’s , home etc but it doesn’t. There is also no back feature for you to go back so you have to physically close the app.

Please look at apps such as Selfridges , Farfetch and sensse. Especially sensse it’s a clear precise navigation and layout.

Also the video right at the top is what is causing the main problems and slowing down the app.

Superbuddha ,

Incredibly buggy

The shop section does not display the categories of items and the search icon doesn’t open an input box, when logging an error message opens and asks to also log on the website. This really is a mess.

TheMiguelRod ,

Complicated and dated. Major update needed

I found shopping on the app extremely frustrating. A fundamental flaw - You have no option to ‘go back’ once you’ve clicked on an item, which means you need to restart your entire search again. This seems very bizarre from a so-called “pioneer” in the world of luxury retail shopping. The layout of some pages also do not present very well on even one of the most up to date iPhone’s. FYI I’m using an iPhone 11 Pro. I shall stick to using the website until these matters are resolved.


Harrods Limited
114.3 MB

Requires iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Simplified Chinese

Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


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