HID Approve

Name: HID Approve
Rating: 1.6 (64 reviews)
Author: HID Global

Business

Free

64 Ratings
Ages

4+
Years
Category

Business
Developer

HID Global
Language

EN
+ 23 More
Size

22.6
MB

HID Approve is a multi-factor authentication solution from HID Global that delivers a simple and secure way for you to validate transactions and authenticate. With push notifications and a simple swipe-gesture you can approve an authentication or transaction request on your mobile device. For mobile offline use, HID Approve enables you to generate one-time secure codes for strong authentication. HID Approve is a part of a broad range of hardware and software security tokens from HID Global that work with the HID Authentication Platform. To get started with HID Approve you will need to download the App and enroll it with your service provider.

Ratings & Reviews

1.6

out of 5

64 Ratings

Dreadful app & support: consider banking elsewhere
28/03/2024

Moj01
After applying for a Community Business account for a charity run by volunteers, this app failed to work with my correct credentials to allow me to register for online banking. After 3 calls (30+min wait time each time) I “failed” the security login because I couldn’t answer who on the account had called in to the support line, or which standing orders or DD had been set up despite telling the operative that I couldn’t get access to the account to determine this information and I was not the main applicant). Support is dreadful and I was refused permission to be put through to a manager. My complaint can only be posted (not emailed) to me and I was told in advance it would not be upheld. Seriously consider banking elsewhere (as we are now).
Dreadful app & support: consider banking elsewhere
28/03/2024

Moj01

After applying for a Community Business account for a charity run by volunteers, this app failed to work with my correct credentials to allow me to register for online banking. After 3 calls (30+min wait time each time) I “failed” the security login because I couldn’t answer who on the account had called in to the support line, or which standing orders or DD had been set up despite telling the operative that I couldn’t get access to the account to determine this information and I was not the main applicant). Support is dreadful and I was refused permission to be put through to a manager. My complaint can only be posted (not emailed) to me and I was told in advance it would not be upheld. Seriously consider banking elsewhere (as we are now).
Very poor
23/08/2023

CIRJIM
I’d best be careful what I say, they might de-bank me. For anyone thinking about moving to the CO OP be aware in my view the IT infrastructure is probably one the worst in the industry. I moved to the CO OP thinking support an ethical bank I regret that now. Telephone Support is poor also, I’ve always waited at least 20 mins for a response and go through the same security checks twice. For the last 2 years they’ve been saying the system or App is down for maintenance and improvements, I’ve seen no improvement whatsoever.
Very poor
23/08/2023

CIRJIM

I’d best be careful what I say, they might de-bank me. For anyone thinking about moving to the CO OP be aware in my view the IT infrastructure is probably one the worst in the industry. I moved to the CO OP thinking support an ethical bank I regret that now. Telephone Support is poor also, I’ve always waited at least 20 mins for a response and go through the same security checks twice. For the last 2 years they’ve been saying the system or App is down for maintenance and improvements, I’ve seen no improvement whatsoever.
Simple and basic but works fine
15 Jul

Ieuan35
I really don’t understand how this app has such awful reviews. We’ve just switched our business account to Co-op and everything works brilliantly. The app generates a OTP which is used to log-in and works just fine. Nothing unlike most other business accounts which demand the use of physical card readers.
Simple and basic but works fine
15 Jul

Ieuan35

I really don’t understand how this app has such awful reviews. We’ve just switched our business account to Co-op and everything works brilliantly. The app generates a OTP which is used to log-in and works just fine. Nothing unlike most other business accounts which demand the use of physical card readers.
Shouldn’t exist. Also, bad.
7 Jun

BarskiP
This app doesn’t need to exist. Why would any organisation (looking at you, Coop Bank) choose to use this rather than the more common Authenticator apps, which everyone already has one of? I don’t want to have another app just to let me into an online service.Aside from the fact it shouldn’t exist, it also really isn’t very well implemented.
Shouldn’t exist. Also, bad.
7 Jun

BarskiP

This app doesn’t need to exist. Why would any organisation (looking at you, Coop Bank) choose to use this rather than the more common Authenticator apps, which everyone already has one of? I don’t want to have another app just to let me into an online service.Aside from the fact it shouldn’t exist, it also really isn’t very well implemented.