Hyundai Bluelink Europe 4+

Why can’t you change the car colour?

The app works - although sometimes a bit counterintuitively and makes odd choices. I don’t understand why some basic stuff is missing. For instance, having paid for a specific colour why isn’t this reflected in the app, or why can’t I select my car colour in the app? (It’s not about clarity as the default white isn’t the best for this). Also, the variety of settings you can change remotely is a bit random. Why not mirror everything? Greater access to data would be welcome, especially the ability to export it or visualise it better (if you’re trying to change behaviour, pique interest, or provide data for those interested). Clearly a lot of telemetry is gathered continuously, so why not share more of it? It’d be great to be able to change CO2 emissions mitigated from lbs to Kg (or others), though this is a setting in the car, not the so - although i can change units in the app, i can’t change these (useless) units. TL:DR improve consistency, customisation, and data.

Embarrassingly poor.

If I were Hyundai I’d be highly embarrassed releasing this app. It’s glitchy as mad and doesn’t provide a true record of your statistics. It just seems to work when it wants. When you are using this as the main interface with an almost £40,000 vehicle, it just isn’t acceptable. I’m pretty sure school kids could do better than this. I’m going to be writing a formal letter of complaint to Hyundai head office because this is completely unacceptable. The main problem is scheduled charging keeps resetting itself which is extremely annoying and troublesome, Given my charging is set to go on between 12:30 am and 4:30 am. Also, it keeps randomly saying I’m using 60 odd kilowatts of charge after small journeys of say 2 or 3 miles, 3% on driving and 97% on climate control which is absurd, since I never use climate control. Consequently the app is recording far more electricity used than I actually do use. Surely this is going to be a big problem for power companies and their plans to integrate smart meters with cars. And I no longer have a true record of how economical my car is! Disclosure: I have a brand-new Hyundai Kona electric premium. I’ve been using this app now for about 8 months, And it seems to have got worse not better with time

Developer Response ,

Dear User, we are terribly sorry that you have to experience these difficulties. However, this year we have released a couple of updates for the Infotainment-System, which (according to our last feedback from our customers) should solve the display of the consumption, and introduces other fixes as well. Can you maybe check it out and see, if it works for you? You can get it at http://update.hyundai.com. Sincerely, your Bluelink Team

Poorly functioning app which just about does the job.

I’ve been using this app across a number of updates since late 2021 and whilst the main functions do generally work, persistence is needed and the app is glitchy and rough to use. The main issue, certainly to the end user, seems to be the bugginess of the app actually establishing a workable connection to the car, often the app gets stuck in a cycle of failing to connect and display correct data. On a frequent basis, the only sure way to get it to connect is to clear down the app, reopen and try again to reconnect. Also, the app regularly glitches from miles to km or vice versa. With this said the app does have promising and useful features which I do use from time to time with success. It’s an app I do have to persevere with for now due to the model of car I drive so it is what it is and hopefully in a few years the app is much more pleasing to use. Thanks nevertheless to the app developer for the reasonably regular updates.

Developer Response ,

Dear User, thank you for your honest and detailed review. We are continuously developing the application based on the feedback of our customers . We will look into this further! Sincerely, your Bluelink Team