iPhone Screenshots

Description

THE MYDS APP, WITH YOU EVERY DAY

MyDS, the application for DS owners, allows you to connect to your vehicle with your smartphone. It has been designed with integrated technologies to enhance your DS driving experience before, during and after each journey.

Before: The location of your parked DS vehicle is displayed on a map along with your current location, helping you to find it more easily*.

During: The app tracks your journeys and monitors the distance, fuel consumption and driving efficiency of each journey*^.

After: Once you’ve parked your DS vehicle, the app can help you to navigate the way to your final destination on foot*^.

The MyDS application will display data specific to your vehicle including the fuel level^, mileage^ and reminders of when scheduled servicing is due.

MyDS also offers several other helpful features:
- Manage multiple DS vehicles in the same application.
- Locate nearby DS dealerships and their contact details.
- DS news and offers relevant to you.

For added convenience, MyDS also provides you with all of the useful telephone numbers, allowing you to easily get in touch with DS Assistance, Contact DS and DS dealerships.

In order to profit plainly of the app's features, we ask you to give MyDS App the access to the following features :
- Location
- Bluetooth
- Calendar
- Notification

All DS models are compatible with the MyDS application. However, if your DS is not equipped with Bluetooth, the ‘Driving’ tab (which provides details of your journeys, fuel consumption and mileage) is not displayed., You can still enjoy all of the other features of the app.

* - Available with a smartphone that has a network connection and geolocation services.
^ - Available for vehicles equipped with Bluetooth.

What’s New

Version 1.33.2

Bug fixes related to the use and performance of your application.

Ratings and Reviews

4.5 out of 5
2K Ratings

2K Ratings

Sharpy1006 ,

Like the app

It looks like a useful app for those that like to scrutinise their driving patterns and fuel economy figures and generally have some useful info on the car such as gps position.

Would have given it 5 stars but for the fact every time I start the car I get a message and have to give the app permission to exchange data with the car. Yet it can read my contacts list and call logs without having to do this. This is stupid. If I’ve created an account with a password and have the Bluetooth connection why not connect automatically?

scoobiboo ,

Useless

Location service does work, but the app doesn’t recognise or download trip data, which is the whole point of it. Utterly disappointing.

UPDATE - the developers asked that I contact Citroen directly, which I did as soon as I realised the app was useless. Turns out they are no better... after several emails and screenshots back and forth, I was told a month ago that a “technical ticket” was raised, and I haven’t heard anything since. I stand by my original review, this app is utterly useless. It tells me where my car is parked I suppose, but so does my memory.

UPDATE - I’ve had the car for 6 months, have been trying without success to get the app to work, had endless email conversations to no avail with Citroen....then 2 weeks ago an update is released and it starts working. And now it works it’s brilliant, easy to use and is especially good if you like to keep an eye on your fuel consumption or are trying to budget your petrol usage. Absolutely excellent app, don’t understand why Citroen couldn’t just tell me that it wouldn’t work until an update was released...

Developer Response ,

Thanks for leaving a review on DS. For us to investigate your concern further we require you to complete a web form with all the relevant details and one of our Customer care agents will review directly. Please submit via this link : https://dsautomobiles-uk-en.custhelp.com/app/ask/session

HippoCrockaPig ,

Ok app but very annoying

I see reviews on here from years ago complaining about the need to login every time your phone is plugged in and can’t believe this problem hasn’t been remedied yet. The app is passable and has a few good features but I generally can’t be bothered to waste time logging in for every single journey. Add to that having to remember the username/pass to login when it doesn’t auto fill in and I can see the where the mixed reviews have come from. Fix it please!!!

Update 2nd Sept 2021 after the standard “fill in the form” answer from a lazy cust service/dev team. Surely you’ve read the hundreds of previously completed forms made over the last few years repeatedly complaining about the same issue? If so….please go fix it!

Developer Response ,

Dear customer, we are sorry to learn of the issues you have encountered with the DS app. We are keen to investigate further, so please could we invite you to complete a web form containing all relevant details, which one of our Customer Care team will review: https://dsautomobiles.my-customerportal.com/dsautomobiles/s/case-webform?language=en_GB

App Privacy

The developer, DS Automobiles, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • User Content

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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