This problem has happened to me many times, first over a year ago! and it still needs fixing. Everyone in my club fighting to book same courts for Saturday morning 9am. On many occasions I believe that I have been successful, the booking having show on my upcoming booking list and receiving email confirmation, only to find later that someone else’s name is in that slot. It is very frustrating and time you sorted this problem out! If anyone is looking for a booking system don’t choose the LTA one, it’s not user friendly, you cannot choose what time your bookings open, midnight is the only option.

Tennis court booking app inferior to the website- a few glitches include default date as yesterday, when booking it confirms tomorrow rather than today although confirmation email correctly determines actual date booked. On the App you’re unable to see other court bookings compared to the on line website booking. Needs tidying up and upgrading. Could be a better App with little effort. Currently grade it a C-!

After a 2025 update, I have not been able to book anything through the app. You’ll be much faster refreshing the individual court URL on the website instead of using this app.In the app, future dates don’t appear automatically when bookings go live, and there’s no refresh option within a venue. You have to fiddle around, sometimes fully close and reopen the app, re-select the court from a lengthy list of venues, wasting valuable seconds, which puts app users at a clear disadvantage compared to website users who can simply refresh a page.Support confirmed this behaviour is “by design.” When I suggested auto-refresh or a manual refresh button within each page, I was ignored and advised to use the website instead if I find it easier. It says everything about the quality of customer support. They don’t care.

Can it be fixed so that anyone using admin privileges cannot bypass the time restrictions using their own name? In other words if they book before the booking start time for the day then it is distinguished as 'ADMIN' or 'Booking', and if they want to book for personal play using their own name then they should be subject to the same restrictions as other club members.Otherwise admins can book a second before the start time and nobody is any the wiser unless they are extremely sharp and get a screenshot at this very second.