I like the app it’s self. Once I figured out how to get premium it have everything I needed from a parental app. But… ever since we’ve downloaded to mine and my 11 year olds phone booth our what’s app have been playing up. We haven’t been receiving messages , messages not sending and voice and video calls cannot be made through what’s app. All was working fine until we downloaded the app! I’ve paid for this month but tempted to find another one that doesn’t interfere like this with apps

I downloaded this app but once I’d done that it told me I needed to download more software from a computer that actually changed my operating system. It was not very clear and I accidentally downloaded onto my phone instead of my kids. This locked me out of everything on my phone. I followed the uninstall process and it didn’t work. I called their customer services and they were useless. I was locked out of my phone for 6 days. Customer services kept saying they had to send messages to their engineers who I was told cannot speak to anyone on the phone, it took them 24 hours to reply every time and then just told me to try something I’d already tried. They promised call backs and didn’t give them, and still haven’t given me a solution 8 days later. In the end I took advice from my phone provider and had to delete my entire phone and everything on it and restore from factory settings to get rid of block on my apps and erase that hardware change this had made to my phone. They are refusing to give me a process by which to make a formal complaint - trying to manipulate the situation yet again!

I bought the app for the geofencing and it’s not as good as Life360. Only one of my 3 kids phones alerts when they cross a geofence. There’s no audible sound when this happens, and so I miss alerts. The geofencing on one of my other kids is all messed up, it tells me they are in places they haven’t even visited. The real-time location update is appalling, it can be 30mins+ out. There’s no one place to find all the alerts and they don’t all seem to be on there either.An “audio-famisafe” number keeps ringing and hanging up one of my kids phones and I still have not received a satisfactory reason as to why or how to stop it.The set-up is a faff, you have to download and install some kind of control mechanism, allow total access, etc., which is too big brother. When you add a geofence you have to add it to each individual account, when you have 3 kids and a parent to manage, that’s a lot!You can add another parent but they can only see your kids, you can’t see each other, and the kids can’t see the added parent. No good when one of your kids has anxiety and needs to check when you both are when they are having a difficult day.I still have Life360, to run the apps in parallel and compare them, before I shut it down completely, but I am not going to keep this app. Very disappointed, as I did my homework beforehand, read lots of reviews from different sources.Note: I have not used it to monitor / manage screen time usage or any of the other services it provides. My review is based on set-up and geofencing only.

I would have to question anyone who gave a positive review. I don’t have enough space to say all the things wrong. I will simply list them. Really bad and chunky UI. Take quite a bit of time to set everything up. There is no support for multiple devices. They are setup very separately and don’t share any limited. Kids can hop from phone to phone to get around limits. App doesn’t actually work. Kept blocking Safari when I was setting to allow. Tried to reinstall app on phone to fix it. Guess what all settings are lost and you need to start from scratch. The UI has clearly been done by people that don’t actually use the app. Photo detection doesn’t work on my phone. Had to go to developers due to bug. Setting schedules are really chunky. As I stated in the heading. Don’t pay even a cent for this. You have been warned. Also I work in IT and know what I am doing and still have all these issues.