This app is so frustrating, because mainly it is really good and informative but there is an issue with the app recognising the notes. At first I noticed that when I was tuning, the app wouldn’t recognise the note, and I would need to keep picking it before I could tune it, which was just a minor issue considering all the other qualities of this app . Fast forward to the section where I’m learning the Am and C chord and this issue is beyond ridiculous! At first I thought it was me not playing correctly, as I am a beginner, so could be possible. However, I have spent two days on this section and it keeps telling me I’m incorrect and sending me back to the start. Even when I’m playing the open note! How is that possible? I even got my boyfriend to try it and he’s been playing in a band for years and it was doing the same to him, so I know it’s the app that has the issue. I’ve seen in other reviews that people have the same problem, I have tried all recommended techniques, taking off phone case, sitting in quiet room etc, but doesn’t help.As I said so frustrating as initially I felt this was the best app I had come across for learning guitar but this issue is really holding it back in my opinion. Shame when the rest of the app has so much potential.
Hi there, sorry about the frustration. Could you please send us feedback via the app so we can take a look at your logs? This will help us investigate it further. Thanks a lot!