I support the principle of this dating app the aim to get people to actually meet up rather than constantly chatting but never actually go on dates. However the functionality of the app is great lacking. You have no control over where the dates are planned. You only get told 24 hours in advance but if you cancel at this point because the venue is inaccessible to you on the other side of your city than penalised. They should introduce not just your location but the area in your city you’re willing to meet up for dates. The cancellation policy is also crazy as soon as you match your committed basically to go on a date or lose your prepayment however, the date can be set for through for or even more weeks in advance which ones I’ve lost interest. They’re very quick to make you pay in advance for your token even when nothing has been arranged or booked, and then if you cancel, they take that away which is such an obvious cash grab. They may their money I’m making people pay for dates that they then cancel rather than anyone actually going on a date. The prompt of messaging also feel very manipulative and kind of creepy.
Hey there, thanks for your review and feedback. We appreciate your support for our mission to help people meet, not just chat endlessly. That’s the core of Breeze. Regardless, we’re sorry to hear the experience hasn’t met your expectations. To clarify, the venue is revealed 30 hours before your date, allowing you ample time to prepare, check logistics, or request an alternative. You can always reach out to our support team in the app to ask for a different venue. As long as we have something available, we’ll do our best to help. Our new cancellation policy was introduced to address a rising trend of endless rescheduling and no-shows, which undermined the experience for everyone involved. It’s designed to create fairness and reliability, not to penalize genuine users. However, we understand it won’t fit every situation, and we’ll take your feedback into account as we continue refining it. We’re also actively exploring ways to let users set more precise location preferences. Your suggestion to specify areas within a city is a helpful one, and we'll add it to our development discussions. Thanks again for taking the time to share, we genuinely value it.