With Mer Connect UK, charging your EV is a quick and easy experience. Find a charger, navigate there, plug in, charge, and make a payment. Whether you’re registered to our service or a guest, Mer Connect UK gets you charged up and, on your way, stress-free.
CREATE AN ACCOUNT OR BE OUR GUEST
Become a registered user and select a plan that meets your needs and lowers your charging costs. With an account, you can access your charging history and receipts, manage payment options, add your family members, and more. Don’t want to commit? No problem. You can still use the app to charge on our network as a guest.
FIND A CHARGER THAT’S RIGHT FOR YOU
Find available chargers near you or at other locations in a list or on an interactive map. Through our extensive charger network and roaming partners, you can always find a charger where you need one. Use smart filters to only show chargers that are currently available and have the right connector type for your EV. You can also bookmark your favourite chargers.
NAVIGATE TO A CHARGER
Found a charger, but not sure how to get there? Mer Connect UK will launch your favourite navigation app to guide you.
CONNECT, SWIPE, TRACK
Start and stop your charging session directly from Mer Connect UK. Track charging progress with running cost, energy charged, and charging speed. You can also configure the app to send you notifications to track charging and billing. Once the charge is complete you can receive a notification.
SIMPLE TROUBLE-FREE PAYMENT
Easily pay directly through Mer Connect UK when you have an account, or you can just pay with your credit card.
GET HELP WHENEVER YOU NEED IT
Report an issue or contact our help line directly from the app.
I don’t understand a business that invests a huge amount financially installing a network of charging points and developing an app only to be let down by a system that fails to work on every level!Contactless - does not work even after trying several cards.App - forced to download due to contactless not working only to be confronted by a buggy app that doesn’t load properly.Eventually added card details to the app and the only reason I knew it was charging my car was via the app for my EV - the Mer app I left happily spinning whilst it was trying to work out what was going on!
Yet another hopeless app
Andy_R_
A dreadful user experience from a pointless badly designed app. Why does the EV industry keep on shooting itself in the foot this way. Why is showing the price and accepting contactless payment impossible when the charger has a screen and a contactless logo? Why doesn’t the app show the charge and cost during a session? Why doesn’t Apple Pay work when the exact same credit card that Apple Pay uses does?The only positive thing is that the app is so hilariously bad that it seems not to have actually taken any payment!
DOUBLE CHARGED!!! Worst of all charging apps
_RS____
Just got charged twice even though the app/charger failed to even work. Impossible to charge. Impossible to recover forgotten passwords. Even the Call Support link doesn't work. Trying to do this in the rain outside a hospital watching precious visiting hours time with an unwell family member ticking away is a truly sickening experience. Have triggered a chargeback and will be submitting a complaint to their payment provider for fraudulent activity. Apple should ban this rubbish from the App Store, it lets down the whole ecosystem.
Wrong charger instructions
Loimen
Went to use chargers at Riverside, Norwich. Instructions on chargers clearly say tap card, select charger, plug in. Tapped several different credit card. Each time error message saying wrong card, try again. Tried using app instead. App said no chargers at Riverside (even though I’m looking at a row of them!). Finally attempted plugging in charger FIRST (contrary to instructions) and was prompted to tap card. It then started charging the car! So app was useless and instructions on the charger were wrong.
Bug fixes.
Version 9.5.9
The developer, MER CHARGING UK LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
MER CHARGING UK LIMITED
Size
63.4 MB
Category
Navigation
Compatibility
Requires iOS 17.7 or later.
iPhone Requires iOS 17.7 or later.
Mac Requires macOS 14.7 or later and a Mac with Apple M1 chip or later.
