I have managed to find many lines of family since I joined Ancestry. Yes you have to learn your way about, but I just took one step at a time. Asking questions with some of the groups on Facebook. One of the most useful tools on Ancestry is looking at other members trees that include someone from my tree. By contacting these members with the message part of the site, there is much information to be had. Even finding family photographs that I had never seen. I have contacted a few 2nd cousins who I now talk to on the phone gaining some amazing family stories and character references. I have been paying £20 per month, which for me is quite a bit, but I got so much good information that I would not have gained from just buying certificates (which are just as important). I am able to cancel the subscription and start it up at a later date which helps with my budget. Great job Ancestry 5 Stars 👌

Although it works in a Works in a different way from the standard desktop version it has an even more rapid interaction. It is inevitably designed for a smaller screen than a desktop or laptop but this is rarely a restriction. Using Family Tree Maker is possible and this separate product is usually fit for purpose but it is necessary to take care when uploading or downloading between these products. It is too easy to suddenly increase the number of individual people through duplicates if the software cannot recognise such should be merged. However in general this standalone app is easy to use and offers a superb ‘on the move’ facility that dovetails with the desktop version.I haven’t found an easy way to access the Gallery facility on the IOS version and this can be a problem but overall the app is highly usable and to be welcomed.

I have spent many hours days researching my family history, on Ancestry. I also took a DNA test and the results I find fascinating and have connected with many relations on both sides of my family. At the moment I am having difficulty in following research on my paternal great grandfather David Griffiths . I thought that he was divorced but then somebody else had him as deceased but this was prior to the birth of my great grandmother. I must try again to find the missing parts of my research.I have been amazed with how my research has given me information which I did not know . My grandparents lived in wern Ganol cottages and in the 1st cottage lived her uncle and his family and I was unaware that they were related , although I'spent many hours at my grandparents house. Also I did not know until I sent for my grandfather's birth certificate that my great grandmother was Irish.I am now putting photos on my tree so that family members can now have their own identity. Myrtle Stephens

I’ve been an Ancestry web user for 6 months and an app user (on iPhone 7) about a week.I was surprised how easy it is to use despite the small screen. The main feature missing from the app is the timeline of facts (only the story timeline which is very verbose and does not display items in full even if you click to see “More”).Some features don’t work the same as on the web version so you can end up needing to use both the web and app (on the search function for example, which is oversimplified in the app).Also you can end up adding a duplicate person accidentally on the app as it seems the matching algorithms are not the same.Marriage records also work differently on the app than on the web. So on the app you end up with a one-sided marriage record which is not possible on the web.The usual issue (same “feature” on the web and app) is you can’t see if you have access to records or not before you click to see more, so you have to pay for more access or cancel and go back that wastes time.It can be slow and freeze (just like the web version but it seems less often an issue with the app).As with the website, the count of hints is annoyingly incorrect. So at the same time on the screen it says I have no more hints and 5 more hints!One last thing I noticed is the web version has a tree function to show potential mother and father. But this doesn’t appear on the app at all. Finally, I think I prefer the app for ease of use, but I can’t stop using the web version entirely.