A warm welcome to Post Office Credit Card customers’ whose accounts opened prior to 28 June 2019. Your Post Office Credit Card switched to Jaja on 3 October 2020 and you can now download and register for the Jaja app.
WHAT CAN I EXPECT FROM JAJA?
Here are just some of the benefits you can enjoy:
Search for and tag transactions by merchant and location.
SECURITY & FRAUD PROTECTION
Freeze / unfreeze your card in the app or online servicing.
GREAT CUSTOMER SERVICE
Once a customer of Jaja, we’ll be available to help with any questions or support queries.
Note to customers: Upon your first login, you will need to simply verify who you are to start enjoying your new Jaja Credit Card app and online servicing.
LOOKING TO APPLY FOR A JAJA CREDIT CARD?
Once our new customers have settled in, we’ll start inviting our waiting list to apply for a Jaja Credit Card.
Applicants must be 18 or over and a UK resident. Credit limit and interest rates will be based on applicants’ individual circumstances. For further information, visit our website.
Jaja Finance Limited is authorised and regulated by the Financial Conduct Authority with number 775979 and is a company registered in England and Wales with Company Number 09797750 at 3 Valentine Place, Southwark, London, SE1 8QH, United Kingdom.
This version contains a number of bug fixes and enhancements
Ratings and Reviews
Incredibly annoying app
Annoying and clunky: some times works, some times doesn’t. What is ridiculously frustrating is it telling you you can set your statements to paperless by simply clicking on the statement tab thing in the app. You can’t! Good luck trying to find the tab it shows on the guide, it’s not there. Strangely though I did manage to find the setting on the website version previously & selected to go paperless. Still receiving it monthly in the post though!
Great that this app allows you to see your card details. Here’s my experience of the 2 most important functions: 1. viewing the long card card number …. Err basically you can’t see it even after authentication / Face ID. But it’s ok. Long press the card to copy the number….. and it only copies the last 4 digits!!! Basically fail! 2. View your pin … just tap card and ‘view pin’ … and it immediately does Face ID then asks for your cvv. So you fish out your card, enter the cvv… then it says tap and hold the screen to view pin with a countdown timer. It warns to make sure no one can see your screen… don’t worry. How ever much you tap and hold no one , not even you will see the pin!! Admittedly good for viewing transactions but that’s all. Strongly advise the developer to sort out this basic functionality.
***Update ** went to website and found ability to make a complaint. (No other direct support visible). Got answer within 24hr advising logging out, forgetting device and relighting back. Above functionality now works although you still need to know cvc to view pin. Updated to 3 stars.
Very Poor what's happend!
I was originally testing the Jaja app from January 2019 on testflight and the app was brilliant improved all the time, Instant notification for purchases, your balance updated instantly on purchases and when paying balance, I've now signed up again for the Jaja account with app store app and none of the things I mentioned are there ive made 2 purchases with card and my balance is still the same and the transactions have not appeared! I was unsure if one of the transactions had gone through as was online, very poor need to sort this.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Jaja Finance Ltd
- 85.8 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © Jaja Finance Limited 2021. All rights reserved.