Laundryheap: On-Demand Laundry 4+
24H Collection & Delivery
Designed for iPad
Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
• Wash & Iron
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
We are making your Laundryheap app even better!
This release includes bugfixes and performance improvements.
We love feedback! Let us know what you like about Laundryheap by leaving a review.
Ratings and Reviews
I’d been disappointed with a previous laundry service where I ended up having to ask the housekeeper to re-iron the shirts that had been returned to the laundry as the transportation ruined the service I’d paid for. I ended up paying twice which seemed senseless. I tried Laundryheap and not only is their service speedy, professional and responsive - it returns shirts perfectly presented. I am self confessed to be picky - but have used Laundryheap ever since and unlike other laundries we have experienced, their standard is still the same as week 1.
Weeks into this experience I still stand by the review above of how Laundryheap return clothes in such a good condition. I’ve just taken my second delivery back from them this week.
Developer Response ,
Hi there, thank you for your wonderful review and the 5 stars rating. It's our goal to make your laundry experience better and stress-free. We hope to see you soon again and provide you with high-quality prompt service. Best wishes, Laundryheap
Be very careful and read through pricing
These guys are trying to catch you out. Before using you must study pricing and then leave in depth notes, or else they’ll assume you’re a millionaire and want you shorts dry cleaned, pressed and folded and tied in a bow. I requested laundry and ironing (only for shirts and trousers) and they bill me £120+. Itemising and charging me for a pair of shorts, some very cheap work blouses and skirts my girlfriend likely spent less on than Laundry Heap charged. They also define a ‘shirt’ as being any item of clothing that you put on your torso, so that could be sweatshirts, t-shirts etc. They even decided to charge me extra for jumpers, even though I wanted them simply washed. I wanted one shirt ironed and 6 trousers. Plus a general laundry wash. That should have come to less than £30. It’s probably a 1 hour job maximum. In India I could get this job done for under £2, and they would iron the wrinkles out of my bloody underwear. Laundry Heap have the audacity to charge £120+... that’s equivalent to the price of a second hand washer and dryer. And they think that by being smartarses and itemising everything, that customers will just accept. This goes against trading standards, is misleading and has likely happened to thousands of people. A disgrace.
Don’t waste your time
The most disappointing service I have used to date. I placed an order initially on Monday. My clothes were collected on Wednesday. I was told they would be delivered on Thursday and was given a delivery shot with a live tracker. I stayed in from work to accept the booking. Suddenly my delivery was moved to Friday without warning. The same has happened again today with me now being told I will receive my clothes earliest Saturday. I required the clothes cleaned for tonight as I have a function. When contacting customer support who are by the way incredibly slow at responding they have decided to send my clothes back by the required time I need them today NOT CLEANED. When looking to call someone to discuss, via the customer support line on Google. The number was paired to a complete stranger with not affiliation to the brand. The past week has been a complete waste of time. Having used the service in the past I’m so incredibly disappointed. Some serious work to do here if they’d like to obtain good client relations as I will certainly not be returning!
Developer Response ,
Hi there, thank you for taking the time to leave feedback, we’re sorry to hear about your experience with us. We would like the opportunity to further investigate and resolve this for you. Please, reach out to us with your order number via our live chat option on our website/app. We hope to hear from you soon. - Team Laundryheap
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Laundryheap Limited
- 111.7 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2022 Laundryheap Limited
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