Massage at home | Urban 17+
Book mobile massage & beauty
Urban Massage Ltd
Designed for iPad
-
- Free
Screenshots
Description
Book massage, beauty, wellness treatments and more at home with the Urban app. Simply pick a treatment, choose a qualified therapist and select a time and place.
From facials and manicures to sports massage and relaxing home massage, unwinding in the city couldn’t be more convenient.
If you’re in the UK or France (London, Manchester, Birmingham or Paris), booking on Urban is the easiest way to bring the spa or the clinic to you. A therapist can be at yours in as little as an hour with everything they need for your treatment, including a table.
There’s a reason Urban treatments have an average rating of 4.9/5, and a Trustpilot score of 4.6; the insurance, qualifications and equipment of all 4000+ therapists on the app are checked and verified.
Why choose Urban’s mobile massage app?
Home massage: Melt into the massage table with one of 15+ massage styles, including knot-busting deep tissue, relaxing, specialist pregnancy and sports options. You’ll even find a massage at home carefully designed to help you sleep better, or feel energised ahead of a busy day.
Beauty at home: Bring in the experts for sparkling clean, salon-grade beauty at home, including Dermalogica facials, CND manicures, waxing, lashes and more.
Osteopathy and physiotherapy: Degree-qualified experts can come to you for rehabilitation and recovery at home. With no need for a referral from your GP, pay-as-you-go treatment is easier than ever.
Wellbeing from the inside, out with drips and diagnostics: We’ve partnered with Get A Drip, the UK's leading vitamin drip provider, to bring their services to your doorstep. Book blood testing, IV drips, vitamin boosters, DNA testing, and compression therapy, all provided by NMC-registered nurses.
Qualified, professional therapists: We’ve made sure your safety and satisfaction is our top priority by verifying the qualifications, insurance, and equipment of all our 4000+ therapists. Plus, they've received specialised Covid-19 safety training to give you peace of mind.
Booking is easy. Just:
• Add your address
• Choose from one of 50+ services
• Read reviews to select your perfect pro
• Track their progress so you know exactly when they’ll arrive
• And breathe – relaxation is on the way
The best bit? You get to completely customise the massage at home experience: put on your favourite playlist, light the candles you love, and adjust the temperature and lighting. Connect to the Health app to log all your mindful minutes and notice how just 60 minutes of you-time can transform a whole day, week, month.
City life, with a human touch
Book massage, beauty and more to your door to truly win at city life.
We believe that when you look after yourself you get more out of city life. When you burn out, you miss out. That's why we built an app that makes it easy to book therapists near you for massages, osteopathy, reflexology and more.
Put the time aside to look after yourself and you’ll never say “I can’t make brunch, I’m too fried” again. And it’s our job to make sure you can fit in the treatments you need, even when you’re busy.
Experience the future of wellness at your doorstep. Download Urban now and bring the spa to your home with mobile massage.
Therapists get a fair cut, too
Pro’s on Urban earn more, with 70% of what you pay going directly to your therapist. For comparison, in some spas the therapist's cut is as low as 20%.
And we put them back in the driver’s seat. They choose when and where they work, and we give them tools to make them feel safe and supported.
Featured in: Vogue, The Telegraph, The Guardian, TimeOut, TechCrunch, The Evening Standard
What’s New
Version 9.2.17
We’ve worked out some knots:
-Added easy way to clear your basket
-Handled issues with cancelling of the order
Ratings and Reviews
What a fantastic app and service!
No more waiting days for an appointment! At first I was a little sceptical about an app that could send someone to my home to carry out a massage! I’m so so so glad that I went ahead and booked my first massage! It was everything I could have wanted! The massage was incredible and the therapist was professional, relaxed and there was no awkwardness! I am now regularly booking massages and trying different styles the Neom Curates is a must! The oil that was used was amazing! I was glowing for days! Incredible app, fantastic people and dreamy massages what’s not to like! ❤️❤️😍
Terrible, drawn out booking experience
The app wouldn’t make my booking rejecting 3 different cards from 2 different banks and a 4th attempt with PayPal, every time saying there was an error and I should call my bank- I did, there was nothing wrong with my cards, the issue was their side. I also tried the website on mobile and desktop- same issue. I tried to call at 8am when it said the phone lines opened, they weren’t, and when I eventually did speak with someone around 9 it took them all day to sort my booking which was for that evening just a couple hours after they managed to get their own website to accept payment. They were apologetic but no “gesture of good will” offered for massive inconvenience of having to talk to them on the phone 4 times that day. To be honest, if it had not been an urgent sports massage treatment I was needing and just a relaxing treat I would not have persisted.
Developer Response ,
Hi,
Thank you for sharing your experience. I can appreciate how frustrating this would have been. I'd like to investigate this further and see how Urban can regain your trust in the great treatments we provide. Could you please email info@urbanmassage.com, attention Steve and I'll personally look into this for you. Kind regards, Steve - Head of Customer Services
Customer Service
As with any business 5 star reviews always tell you about a company when they get it right. Not when they get it wrong.
I booked a massage for myself and wife before I went to bed. For early the following day.
I didn’t check the app or my email every few minutes to check questions. I didn’t realise that a massage could be cancelled without a call or text.
So as I didn’t respond to questions about parking or who the massages were for I got cancelled - with no warning - an hour before.
I was asleep so couldn’t respond.
Chat then took ages. And when you’re waiting for chat you get thrown off the queue if you want to do anything else on your phone. You also can’t speak to a human being - they’ve stopped that.
And then I was told I had a credit. I asked for money back and this takes 2-3 days. Whereas when you book you pay immediately.
Also the credit offered (£5 / 3.5%) does not seem to match the inconvenience.
So I’d not recommend Urban as - when something goes wrong - they don’t really put the customer front and centre when they try to resolve.
App Privacy
The developer, Urban Massage Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Urban Massage Ltd
- Size
- 185 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © Urban Massage Ltd
- Price
- Free