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Description

The world's leading dry cleaning and laundry app!

We collect, clean, and deliver everything to you in 24 hours.

+ Instant contactless collection
+ Free delivery in 24 hours
+ 24/7 customer support
+ Live tracking and order updates

HOW IT WORKS:

+ Schedule a collection: easily choose collection & delivery times at your convenience. Sit back and relax.
+ Handoff for wash: We bring personal bags, collect your laundry, and get it sorted within 24 hours
+ Enjoy clean clothes: Your clean clothes are back with you the next day.

OUR PROMISE:

+ 100% Happiness Guarantee - If you're not completely satisfied, we will re-wash your clothes for free!
+ It's fast - We collect, clean & deliver in just 24 hours.
+ Cleaner & Greener - We work with the environment in mind. No harsh chemicals.
+ High quality - We work hard to make sure the clothes you get back are nicely packed, spotless and ready for action.

Laundryheap takes care of all your laundry & dry cleaning needs so you can save time for the things you love. It's simple, convenient & affordable.

Our service is available in the following locations:

+ United Kingdom - London, Manchester, Birmingham, Coventry
+ United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C.
+ Ireland - Dublin
+ Netherlands - Amsterdam, Rotterdam, The Hague
+ Denmark - Copenhagen
+ Sweden - Stockholm
+ United Arab Emirates - Dubai, Abu Dhabi, Sharjah
+ Qatar - Doha
+ Kuwait - Kuwait City
+ Bahrain - Manama
+ Singapore - Singapore

Download our free laundry app now and you’ll never have to do laundry again. Book today, wear tomorrow!

Do you have a burning question? We would love to hear from you. Write an email to help@laundryheap.com or try our in-app live chat to talk with us directly.

What’s New

Version 3.02

We are making your Laundryheap app even better!

This release includes a number of performance and under-the-hood improvements.

We love feedback! Let us know what you like about Laundryheap by leaving a review.

Ratings and Reviews

4.5 out of 5
1K Ratings

1K Ratings

Chèlle ,

Slow start but a winner

This app didn’t crash like some others I won’t mention. The service was great. I originally placed an order for wash and iron but then realised that it would be charged per item and I wasn’t that lazy! This is perfect if you’ve been away and haven’t done any laundry and then the idea of it is just too daunting to deal. They helped me change the order through communications with them, however I suggest the app be tweaked to allow a cancellation or amendment instead. It would be better! The load was just slightly over 6kg so I was worried I may have been charged for two at nearly £15 per load but they were kind enough to allow it. There is a minimum charge of £20 per order, which is fine by me.... as I hate my house looking like a Chinese laundry!!

Developer Response ,

Hi there,

We really appreciate your review!

It is a pleasure to know you have found our service and our Laundry app to be convenient! We will certainly take your feedback onboard for our apps improvement.

We hope to see you soon again and provide you with high quality prompt service.

Best wishes,
Charles from Laundryheap

H Ross S ,

Be very careful and read through pricing

These guys are trying to catch you out. Before using you must study pricing and then leave in depth notes, or else they’ll assume you’re a millionaire and want you shorts dry cleaned, pressed and folded and tied in a bow. I requested laundry and ironing (only for shirts and trousers) and they bill me £120+. Itemising and charging me for a pair of shorts, some very cheap work blouses and skirts my girlfriend likely spent less on than Laundry Heap charged. They also define a ‘shirt’ as being any item of clothing that you put on your torso, so that could be sweatshirts, t-shirts etc. They even decided to charge me extra for jumpers, even though I wanted them simply washed. I wanted one shirt ironed and 6 trousers. Plus a general laundry wash. That should have come to less than £30. It’s probably a 1 hour job maximum. In India I could get this job done for under £2, and they would iron the wrinkles out of my bloody underwear. Laundry Heap have the audacity to charge £120+... that’s equivalent to the price of a second hand washer and dryer. And they think that by being smartarses and itemising everything, that customers will just accept. This goes against trading standards, is misleading and has likely happened to thousands of people. A disgrace.

Ozvix ,

Erratic service levels

First time I used this service was amazing. Picked up and dropped off within 24 hours and the quality was fantastic.

After that one time, the app would only allow a three day turn around for ironing. I have been informed that they don’t offer 24 hour ironing service.

Very disappointing as I was pleased with the original service.

The app is amazing. Easy to use and perfect.

The ironing company they first used were fabulous (other than the turn around time)

Now a new supplier and quality of ironing not as good.

Erratic knowledge of pick up process. Sometimes I have to fill a form in (as well as the app) and sometimes I don’t.

The latest ironing was poor and the tags had way too many staples in them. Could have ironed the t shirt quicker than it took for me to remove the tag on a couple of the t shirts.

Seemingly no encouragement or interest in helping the environment. I return the handlers but nothing in return for doing so and in fact the first few times they didn’t take them at all.

The company that runs the app is considerate and constantly looking for ways to improve (they have done a call with me directly) the ironing companies have far less customer care.

A lot of money for poor service from the people who do the ironing.

Developer Response ,

Hi there,

We are very sorry to hear you had a negative experience with our Laundry service and Laundry app. We take feedback like this very critically for the improvement of our services. We do hope we can work with you again in future under far better circumstances.

Best,
Laundryheap

App Privacy

The developer, Laundryheap, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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