Laundryheap: On-Demand Laundry 4+

Exceptional Service and convenience

I recently started using Laundry heap for my Bulky laundry needs, and I have been thoroughly impressed with the entire experience. The convenience of having my laundry picked up and delivered right to my doorstep is unmatched. Scheduling a pickup is easy and flexible, fitting perfectly into my busy lifestyle.

The quality of the cleaning is excellent; my Duvets come back smelling fresh, clean and in great condition every time. I appreciate the attention to detail, from handling delicate fabrics to removing stubborn stains. The turnaround time is quick, and the communication throughout the process keeps me informed every step of the way.

The delivery personnel are always punctual, professional, and friendly, adding to the overall positive experience. The pricing is reasonable, especially considering the level of service provided. I highly recommend Laundry to anyone looking for a reliable, high-quality laundry service that offers the ultimate convenience.

Developer Response ,

Hi there, thank you for your glowing 5-star review! We’re delighted to hear that you’re impressed with our service, from the convenience and quality to the professionalism of our team. It’s great to know that our efforts in handling your bulky laundry and communication have made a positive impact. We look forward to continuing to serve you with an even better experience in the future. Laundryheap

First time user

I needed my king size winter duvet cleaning as my dog had been ill & was sick on it. I couldn’t fit it in my machine so looked for someone to wash it for me. The duvet was picked up in the time stated, I had a receipt emailed almost immediately, the next day I received an email with photos of the stain to make me aware that they would try to get the stains out but could not promise. I just wanted it washed so it was fresh & clean the stains removed would be a bonus.
The duvet was returned 3 days later, we had updates from the driver right up to delivery. On opening the bag the duvet is clean & fresh & the stains have gone, very happy!
The only disappointment was that it was returned in a plastic bag, I had hoped for more environmentally friendly bag, perhaps ‘a bag for life’, that I could use again when the the summer duvet needs washing. Other than that very happy with the service.

Developer Response ,

Hi there, we are glad to hear that you’re enjoying your experience with our service. We are committed to providing a diverse selection of quality services and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated. - Team Laundryheap

Be very careful and read through pricing

These guys are trying to catch you out. Before using you must study pricing and then leave in depth notes, or else they’ll assume you’re a millionaire and want you shorts dry cleaned, pressed and folded and tied in a bow. I requested laundry and ironing (only for shirts and trousers) and they bill me £120+. Itemising and charging me for a pair of shorts, some very cheap work blouses and skirts my girlfriend likely spent less on than Laundry Heap charged. They also define a ‘shirt’ as being any item of clothing that you put on your torso, so that could be sweatshirts, t-shirts etc. They even decided to charge me extra for jumpers, even though I wanted them simply washed. I wanted one shirt ironed and 6 trousers. Plus a general laundry wash. That should have come to less than £30. It’s probably a 1 hour job maximum. In India I could get this job done for under £2, and they would iron the wrinkles out of my bloody underwear. Laundry Heap have the audacity to charge £120+... that’s equivalent to the price of a second hand washer and dryer. And they think that by being smartarses and itemising everything, that customers will just accept. This goes against trading standards, is misleading and has likely happened to thousands of people. A disgrace.