Housekeep 4+

Book local home cleaners

Housekeep

    • 2.6 • 42 Ratings
    • Free

Screenshots

Description

We’re London’s best cleaners & tradespeople. 5* service. Vetted & background checked professionals. All managed in-app. This is Housework that works.

HOW DOES HOUSEKEEP WORK?
Match: Just pop in your postcode. We’ll pair you with the best local professional and send you a price.
Manage: Customise, schedule and confirm your booking - all in-app. You’re in full control.
Marvel... at a job well done & your lack of stress.

WHAT DO YOU GET WITH HOUSEKEEP?
Whether you want a weekly home clean, or some help with the decorating - we go above and beyond to set a new standard for thorough and thoughtful service. With us, you don’t just get quality service – you get Housekeep quality service.

HOW IS HOUSEKEEP DIFFERENT?
It’s safer, smarter, simpler. We go out of our way to make the whole process as seamless as possible – so you can transform your home without lifting a finger.

WHY SHOULD YOU CHOOSE HOUSEKEEP?
No calendar mix ups. No hassle with cash. No stress - and no mess. Just an easy experience, super responsive customer support and a squad of experienced, vetted professionals. This is housework that actually, finally, works.

WHAT ABOUT THE PROFESSIONALS?
All our professional cleaners & tradespeople are tried and trusted, with at least 6 months’ experience. We interview every professional in person and do an 8-step background check. We collect reviews and feedback from every booking to ensure 5* quality. And we support professionals 7 days a week and help them travel between jobs faster.

What’s New

Version 1.4.2

We have refined the app for an even better user experience.

In this latest release we have made some bug fixes.

You can submit comments and suggestions to apps@housekeep.com - we value your feedback!

Ratings and Reviews

2.6 out of 5
42 Ratings

42 Ratings

Supe1234 ,

What a disappointment

I like the concept of Housekeep, the app works well and customer service has been generally good. My main issue (which is fairly fundamental) is that it seems very difficult to get a cleaner to show up. Despite having a fortnightly clean booked not a single clean has actually occurred in the first 4 months of 2022! Often an email or call is received to let me know on the morning of the clean. Thinking this may be an issue with a specific cleaner I have tried changing but no joy. In one case there was no communication and the cleaner just didn’t show up.

It is very frustrating and inconvenient when relying on company to have such an unreliable service.

Finally when wanting to cancel my recurring cleans there is no option to do this in the app. It is very irritating not being able to do this and being forced to call customer services.

Somethingoriginal6543527 ,

Genuinely the worst service I’ve ever used.

Signed up to make life easier after being in hospital. Housekeep promised ‘seamless’ but this is anything but - didn’t have a single week where the person I was expecting turned up on the day I was expecting. Received around 20 emails in the space of a few weeks informing me my regular cleaner (whoever that was?!) was away. Messages from cleaners didn’t come through or crashed the app. Had to contact support several times to sort out scheduling issues and still ultimately ended up with a new person arriving a day earlier than expected which Housekeep will only offer me credit for (and I’m done with this stress!).

Also you can’t select your own cleaner and I had one woman turn up and literally drag a single wet cloth with no product on it around the flat.

Gian16S ,

Unreliable and hard to cancel

Completely unreliable, they cancelled the very first clean with less than 24hrs notice after they made me wait more than a week for them to start, they just decided to reschedule for 2weeks later without any notice!! App looks okay at first but customer service is dreadful and they make it very hard for you to leave the service. There is no way to cancel online, the only way is to ask them to give you a call back. Very very shady service, customer service appears based in India. I would not recommend dealing with these people. In addition to these, the first time you book they take a 30 pound pre authorisation on your card, without that being clear anywhere when you sign up!

App Privacy

The developer, Housekeep, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

You Might Also Like

Lifestyle
Lifestyle
Lifestyle
Lifestyle
Lifestyle
Lifestyle