Quickly browse, explore and buy fresh handmade cosmetics with the all new Lush app.
Access our unique feature Lush Lens, which discovers our packaging free products easily through your device’s camera. Keep track of your favourites and be notified about new and exclusive products. The cosmetics revolution is at your fingertips.
Visit https://www.lush.com/ to discover more of what you love from Lush.
Various improvements and fixes.
Ratings and Reviews
Needs a wishlist and basket review
Hi I love lush and the app is a really great start… However I found the lack of a Wish List frustrating because there is so much so many products to search through that I might not have time or money to buyRight away but would love to come back to. Also from the basket (and hopefully future Wish List) it would be handy to be able to click on the products from there and be taken back to review their information. This is really important when narrowing down which products to buy if there are several to compare and choose from. Otherwise it’s a case of going back and searching the product up which is much more labourious and time-consuming! Thanks for listening
Terrible update to what was a great app
The update that has recently been made to this app is just terrible. Your basket deletes if you haven’t purchased your items within an hour or so, which is incredibly frustrating as it means you cannot pick up and put down the app throughout the day. The search function is rubbish and shows a lot of irrelevant products even when you search for something specific. Further, it’s basically impossible to browse through products beyond the ones advertised on the home page which is awful and ruins the shopping experience in my opinion. Finally, and worst of all, you can no longer see the overall customer rating of products and can only a VERY selective subset of the full reviews, all of which are positive of course. Why would you not include this information when a) it is available on the website and b) provides real, unbiased insight into the products, which is arguably the most useful information??! Very disappointed, will avoid using the app in future until further updates are made.
Love the products but not a huge fan of the app update
I can’t recommend Lush products enough and I love browsing the app to find new scents and products to end up with an exciting selection of items. Unfortunately the new update makes this difficult as there is no browsing feature just a search function so I am not sure if I can see the full range. When opening a product there is no longer the extensive detail on the signature scents and ingredients so I had to read all the reviews to find out what the product would be like - this made it difficult for me to figure out whether it was a product I’d want to order. I’m sure this app works great if you have already found a product, run out and need to reorder but not if you’re looking to replicate the in-store experience online. I have put off my order for now but am planning to use the website instead.
Developer Response ,
Thank you for taking the time to send this feedback, it's really valuable to us so that we know where to improve the app.
The best way to browse products right now is to go to the search tab and tap "Filter" in the top right, and select either a Collection or a Type. When you press "Show Results" you will see all the products in that collection. For example you can turn on the filter for the type "Bath Bomb" and browse all of our bath bombs.
We're working on our product descriptions right now so you should see an improvement in these soon.
We will continue to work on the app to improve the experience based on feedback like yours.
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- Lush Ltd
- 89.3 MB
- Requires iOS 14.5 or later.
- iPod touch
- Requires iOS 14.5 or later.
English, Arabic, Czech, Dutch, French, German, Hungarian, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese
- Age Rating
- Copyright © 1995-2021 Lush Retail Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.