Screenshots

Description

MyGlasgow
MyGlasgow is a mobile phone app that enables you to report issues to Glasgow City Council.

You can attach photos, video or any other contextual information to your report and pin point the exact location via integration with Google Maps.

Once submitted your report is routed to Glasgow City Council for processing and allocation to the relevant Service Delivery Team.

FEATURES
There are many features to MyGlasgow
- Submit a report.
- Receive information about your submitted report by SMS, push notification or email.
- View your submitted reports.
- Add notes to existing reports.
- News and events.
- Search for Council facilities near to your current location.
- View local information, e.g. council tax bands, planning applications, jobs, etc.
- View the incident using Google Street View.
- Integrated help.

WHAT ISSUES CAN YOU REPORT?
You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Illegal fly posting
- Parking meter
- A broken street light
- Graffiti
- Pot holes
- Illegal dumping of waste
- Dog fouling

HOW DO YOU SUBMIT A REPORT?
To submit a report you must capture certain information.

Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

CONTACT US
If you have any enquiries please contact the 'MyGlasgow' Team at contact@MyCouncilServices.com or visit us at http://www.glasgow.gov.uk/

DISCLAIMER
Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 8.0.1

- New UI with improved performance.

Ratings and Reviews

3.3 out of 5
204 Ratings

204 Ratings

Theoriginal8ball ,

A good app no longer

This used to be a great app to use and I would often recommend it to family and friends. They appear you make it harder to report issues with each update. The map regularly fails to work to identify locations, only clearing after app delete and reinstall. Very user unfriendly, it’s as if they make it as difficult as possible to report, which may me the point. Some types of fault direct you back to the City Council website, which is also cumbersome and unfriendly, or directs you to a phone number if it deems it an emergency, very poor service if it’s out of hours, Duh! It needs a major overhaul. Get this sorted now folks, and back to the great app it was!

nhu113 ,

Recent upgrade is a step back

This weeks upgrade leaves several functions without any obvious way of completing a report .... for example fly tipping takes you to other information screen to which there is no way to complete or submit so you are forced to start again .... this app is a lifeline for a lot of folk who need to report issues on the move such as rubbish and flytipping. Looks like it has been released without proper testing. Previous to this upgrade it was at least functional.

tom87655 ,

Great app, does its job, rubbish removed the next day!

Super easy to report and the app does the job perfectly fine! I have reported fly tipping (Rubbish —> Fly Tipping) near my area multiple times and the Glasgow City Council crew arrived the next day and removed all the rubbish (usually furniture and they picked up all the litter with janitor sticks around the location, great stuff!) I wish more people would use this app to report rubbish in our lovely city of Glasgow!

App Privacy

The developer, Glasgow City Council, has indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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