NCL Airport 4+

No rate table found!

Downloading the app was simple enough but using it was a different matter!
Went all the way through booking parking only to find that
a) there wasn’t enough room to put in the full name on my credit card without losing a space
b) once I pressed to book and pay a window appeared saying “ No rate table found” so I was unable to proceed!

New App

I updated from the old app on both iPhone & iPad, I’m now unable to get any flight information, book the lounge or book parking, I have tried uninstalling and re installing but the result is the same, no information. As a test I tried installing this app on another iPhone phone which hadn’t previously had the app installed and it worked straight away, I then checked all the settings and they were all the same. I think there is something wrong when updating from the existing app Any ideas?

Update following update version 4.0.2, good news, arrivals & departures now showing and updating on the app, however booking of car park or lounge is still not working. App either shows “no results” for lounge or “sorry there was a problem” for car parking, hopefully future updates will resolve this issue.

Developer Response ,

Hi Switch, we're sorry to hear this and thanks for providing us with the information. Could you let us know which model iPhone you have, which software and if you know the build version of the previous app you were using. Many thanks, Newcastle Airport

New update waste of time

Updated the app and it doesn’t show any arrivals or departures lost my flight details that were on the main screen on the previous update. Pointless having the app if it can’t show you the flights. Maybe look at Heathrow’s app to see how it should look

Following on from the message back from Newcastle when you click the find my flight button no flights come up even if you search for the flight number

Developer Response ,

Good afternoon, by using the 'Find my flight' button on the homepage you will be able to see the arrivals and departure information. An update will be release shortly to make this button more obvious. Many thanks, Newcastle Airport