NHS Give Blood 4+

The app is easy to use and it’s simple enough to find and book appointments. I’ve read the other reviews and can honestly say, I find logging in simple. I have Face ID set, so I access straight away. As for appointments, you can’t always please everyone and sometimes slots will already be taken. However, I haven’t yet found that I couldn’t book a time or venue that made it difficult for me. In a nutshell, the app is fit for purpose and easy to use for whole blood donation. I think sometimes we all need to remember that we don’t donate for our convenience, we do it to save lives.

Finally, I would just like to give a special shout out to the NHS staff who are always friendly and welcoming and make the whole experience a pleasant one. The real heroes.

Thanks for the great review and for your kind words, we are glad you are enjoying the app!

It is not easy to book appointments WHERE and WHEN you want to go. The app pushes me to ONLY A FEW venues where blood donor sessions are happening in the area local to me. And often these are where there is little or no parking facilities. -Not appropriate or safe to use public transport in these Covid times and UNFAIR of the NHSBT to expect that. I would rather drive for 20 minutes to a venue that is safe to get to and where the parking is available and free. But even if you try and pick another location it doesn’t work, gives you dates many months away if at all.
Many donors complain about how hard it is to get appointments. They can’t get the venue they want as the option just doesn’t come up. Or when trying to book in advance there is No availability for several months after their 12week /16week required gap between donations. (A lot of slightly older donors have said they miss the chance to book appointments before they leave their current session appointment. -This is prior to my donor experience so not my opinion but of several others I have met.)
The app would be great - if it actually gave you the options for appointments that suited you.

There is lots of lovely information on the app, just not the easy donor-friendly functionality of appointment booking.

Thanks for the feedback, which has been passed to our developers. We'll be in touch in due course. We’re sorry you've had trouble obtaining an appointment. If you haven't done so already, please call our helpline on 0300 123 23 23 we will do our best to help you.

While I was a whole blood donor I used this app to book my appointments and if need be change dates and times without hassle. It worked smoothly and was easy to navigate.

Currently I’ve been moved over to plasma donating so the app no longer allows me to log in etc. I’m hoping that plasma/platelet donors will soon be added or get an app for their own references as at the moment I can not see my personal details and have to book everything over the phone.

If you are a whole blood donor I’d recommend getting the app and using it to book a session whenever you can freeing up time for those using the phones or sorting out first time donors. Download it now.

Unfortunately, the online service is not available for plasma/platelet donors however this is something we are looking at for the future but thanks for the 5-star review, we are glad you are enjoying the app!