iPhone Screenshots

Description

Sizzling spices, fiery jerk classics, handcrafted cocktails and tales from the Caribbean await.

With your Turtle Bay App, you can earn Turtle Stamps on each visit to any of our 43 restaurants. And Turtle Stamps mean Rewards! Keep your eyes peeled for extra surprise Rewards coming your way too.

We’ll catch you soon for rum, reggae & jerk.

Como Empowered

What’s New

Version 2.7.0 (1.1.5)

Updated app icons

Ratings and Reviews

3.0 out of 5
25 Ratings

25 Ratings

4-6-19 ,

New Version App- Awful

Really liked the old app and thought it was great way to encourage loyalty. My husband and I stay away with work a fair bit and choose this restaurant due to good food plus the rewards.
The new app gives less rewards and now limits how many turtles you can accrue even though you’ve spent the money there in the first place! All my old turtles have converted to less. I was left with 5 turtles. Then went and had a meal (didn’t use these 5 ) and should of gained at least 5 more if it’s £7 for every turtle. Instead of maxing out and having 9 in total I now only have 6 turtles! So gained 1 turtle for a £40 meal!

Won’t be using the app anymore or making my restaurant decision based on loyalty now

Developer Response ,

We're really sorry to hear that you aren't happy with the new App and appreciate your feedback. We spent a long time listening to customer feedback before updating our App and and some of the feedback we received was that our guests want to be rewarded from visiting regularly. With the new system, even if you only pop in for a drink you will still be rewarded! There are lots of exciting surprises and offers to come with the new App, including VIP promotions that are exclusive to App members.

Thank you again for your feedback and we hope that you will continue to use your Turtle Bay App when visiting the restaurant. We really appreciate you being a loyal customer and hope to see you again soon.

Rich578 ,

Loyalty

This used to be good as we were encouraged to visit often and spend a lot, with the new loyalty scheme you can only gain 1 turtle a day, so we will now only pop in for a drink! We most certainly will be trying new and exciting restaurants... so in a way, we should be thanking Turtle Bay!

Developer Response ,

Hi Rich, thank you for your feedback on our new App - we do appreciate it and are taking all feedback on board as we constantly try to make our App better and better. We're sorry to hear you won't be joining us for our delicious food as often - especially as we have a new menu launching soon that we'd love you to try, but we look forward to seeing you for drinks and hopefully you'll come for dinner with your stamp card Rewards!

ashtaylor93 ,

Very clunky

Tried to book a table several times and a pop up covering the whole screen takes over every time - very slow and unusable

Developer Response ,

Hi Ash, we agree that our old App didn't always work as well as we would have liked
and we're sorry that you experienced issues with it. But we've taken on board customer feedback and we've given it a bit of a refresh! We hope you check it out and enjoy!

Information

Provider
TURTLE BAY RESTAURANTS LIMITED
Size
27.8 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© TURTLE BAY RESTAURANTS LIMITED
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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