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Nucleus Smart 4+
Take control of your hearing
Cochlear Ltd
-
- Free
Screenshots
Description
With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.
With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate wireless streaming. Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs
Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/pair.
Compatibility: The Nucleus Smart App is compatible with the Cochlear Nucleus 7 Sound Processor. It is verified on iPhone and iPod touch running iOS 15 or later. For more detailed device compatibility see the Nucleus Smart App support page.
Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.
What’s New
Version 7.0.240200
We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
Changes in this release:
* Improved patient services (if available in your country)
* Fixes and improvements for stability and connectivity
If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.
Ratings and Reviews
Frustrating!
I’m sure the app does all it says it does. Unfortunately, it fails to connect more often than it succeeds!! I have tried various things - deleted the app & reinstalled it, turned my phone off & on and anything else suggested by your help line. Sometimes something seems to have worked - but not for long before it is failing to connect once again!!!
I have updated the app again today, but it is just refusing to connect.
I’m sure I’m not the only one to have this problem so why can’t Cochlear “own” the problem & sort it properly??
As I said, Frustrating!!!!
Developer Response ,
Thanks Mr Banglestein for bringing this issue to our attention. We’re sorry you are experiencing it. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Could be great with some improvements
App is overall great. Remote check could be a lifesaver during covid, but unfortunately it’s not designed for 2-3yos. A few suggestions to incorporate. Being able to save progress during audiogram as kids cannot stay focused for this long. Audiogramcould have green/red colours for yes/no answers. Beeps could be played outloud for parents to also hear. During the listening for numbers exercise, my kid just pressed the numbers that he saw light up from the previous round, so maybe correct answer could be shown written at the bottom so it does not get kid’s attenion. At the moment all we can do through remote check is answer the questions and the internal parts check. Would love to see some of these included in a new version! Thank you!
Developer Response ,
Thank you so much for your feedback. We’re always working looking to improve our products and would love to learn more about your experiences. If you’re interested, please contact us through https://www.cochlear.com/uk/en/connect/contact-us
Great app but problems with latest update on Apple Watch.
I’ve been using this app with Apple Watch successfully for some time. It is so much better than having to get your iPhone out to adjust settings. I’ve just updated the Watch software to v9.5 and there are problems. I keep getting a warning screen in a foreign language warning me of something. Then the app tends to freeze in the open the app on your phone screen. Even if I get through that I get put back to the same screen every time I want to make a change. Very frustrating as it was brilliant before. Can you fix this asap? Thank you!
Developer Response ,
Hi Bluestreak Cambridge, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service
App Privacy
The developer, Cochlear Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Cochlear Limited
- Size
- 280.3 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 8.0 or later.
- Languages
-
English, Albanian, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Uzbek, Vietnamese
- Age Rating
- 4+
- Copyright
- Copyright © 2017-2024 Cochlear. All rights reserved.
- Price
- Free
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