Octopus Electroverse 4+

Amazing app and card which makes travel on EV in Europe much-much easier! Thank you for such a great product.

A few suggestions how to make it even better, although some of those improvements may not be easy or quick to implement:

1) Integration with cars app
Like in Tesla, which can automatically map out a few chargers depending on your battery status and anticipated route. I know about the map planner in the app, but it requires battery status input every time you use it, would be easier if it can feed it from the car directly. Plus it doesn’t take into account other parameters which may impact my preference on the go, such as cafe & restaurants nearby (see p. 2 below), number of chargers (I try to avoid single chargers as they often can be broken or busy), price per kwh (see p. 3 below), etc.

2) Add info about cafe & restaurants nearby
Given that charging normally takes 30-60 minutes it is worth having info about cafes or grocery shops nearby. Right now if I don’t want to sit in the middle of nowhere, but prefer to have a lunch or coffe while my car is being charged I have to do a research switching between Google Maps and Electroverse in an attempt to optimise my travel experience.

3) Add pricing filter
Sometimes it is not only about speed of charging, but money. Right now I have to click on every charger to check the price and choose an optimum one. Would be great to have that feature!

Hey! Thank you for your review - it's great to have you with us! Thanks for your suggestions too - community feedback is really useful for us, and we'll pass this on to the team. We also like to charge ourselves up on coffee whilst our gets a boost. Happy charging - the Electroverse Team

We used Electroverse for charging our Tesla for the first time in rural France & found it incredibly easy to use. There were so many chargers available to us through the app & the information given in the app was brilliant for finding the best charger in the area. We never encountered a problem - as another reviewer had said just plug in, swipe the card & there you go. We did find one location where chargers had been duplicated (one set of two was apparently out of use while, in the same location, an apparently different set of two was working perfectly) but that was the only problem encountered. We had expected to find the charging side of things a bit stressful on our holiday but, thanks to Electroverse, exactly the opposite was the case.

Hi, Shonamole. Thanks for the review and the kind words! It's great to have you with us. We hope you had a good time driving in France. It sounds like the data has been duplicated for that particular charger, so we'd like to fix that! If you wouldn't mind sending across the location (hello@theelectroverse.com), we'll take a look. In addition, if you'd to send any feedback/comments, that would be very welcomed - we really value community feedback and would love to hear from you! Happy driving, the Electroverse team.

I’m an Octopus Electricity and Gas customer. When I found out about Electroverse I downloaded the App and applied for the Free Charging card.

I used both yesterday. The card activated at the charging point, and it was simple. The app can be used for charging at SOME places, and where your car is “play and charge” enabled they are introducing this too (my car isn’t!)

My biggest challenge getting a fully electric car in Jan/Feb of this year 2023 (BMW iX X Drive M50 lovely car; tech dreadful BMW customer service - WHAT customer service?) was needing lots of apps/cards/fobs and it taking AGES using one for the first time. Like an hour! No kidding. Phoning customer services up repeatedly!

With Electroverse you can use MANY different companies chargers with app/card. As an Octopus customer this goes to my Octopus account to be paid off monthly. It is SIMPLE and brings a HUGE network together. This is simply AMAZING.

The price is what you would pay as “pay as you go”. Mostly that’s fine, but some tariffs with a monthly fee means you MAY be better off with using those companies pre-dominantly.

My work has a restricted access Mer charges at 24p KW so I try to use that obviously.

If you have an electric car you NEED this app and card.

Hi, there. Thanks for the great review and kind words! It's great to have you with us. If you have any suggestions or questions about the app or Electrocard (or would like to chat more about the PAYG rates!), please get in touch at hello@theelectroverse.com - we really value community feedback and would love to hear from you! Happy driving, the Electroverse team.