O'Neill's 17+

Possible app security issue

The app worked OK enough (apart from a bit long-winded and unable to apply vouchers), but the card I used with the app was part of a fraudulent transaction a couple days after. Obviously this may have been obtained elsewhere, but this is the only place I recently used the card at.

Useless - just order at the bar

3 of us tried to use the app, only one succeeded but.... neither his food or drink turned up without us prompting the bar staff. Generally app is useless and takes you through to a mobile site to make the order anyway, at which point it crashes. If you’re going to bother making this app, put a bit more time and money into it and actually make it a good customer experience - right now it’s just a frustrating and pointless app and deff not worth promoting in your bars as much as you have!

Works but where’s my receipt?

As others have said, not a patch on the Wetherspoons app which I mainly use when at the airport.

Had some company visitors with me, so went to O’Neills with them, excitedly downloaded the app and signed up. Did manage to order food and drinks and it arrived ok with no prompting, however, echo what others have said in that it would of been quicker to go to the bar (it was quiet, app would be better if the bar was busy )

Main frustration, no electronic receipt ! ( or at least so far it has not been emailed to me and I can’t find it in the app ) - now need to mess around downloading my credit card statement for my expense claim !

It works, so worthy of 2 stars, needs an option to get receipt for business people and it needs to be slicker like the Wetherspoons one.

Developer Response ,

Hi RaceyUK - Thank you for your review. We appreciate your comments regarding receipts. Please can you email appsupport@mbplc.com and we'll get back to you with a reply from our app design team.