PitPat 4+

Not as it used to be

If you have the older PitPat please keep it !
I bought the newer version for my border collie and I am so sorry I did. SO many improvements that need to made especially the tracker - it takes roughly 3-4 minutes for the tracker to ‘phone home’ and sometimes connection doesn’t work at all and I can’t track it and in an emergency situation it is not ideal at all and it was one of the main reasons I purchased the new one and waited so long for it to be restocked. Also the fact it’s now needing a charger port the PitPat dies all the time on me and I haven’t noticed then all the data doesn’t seem to load, it’s as if it has been lost. Just very disappointing especially when the new one is so expensive! Wish I had kept my old one and saved my money

Easy to use and lots to see

I am really impressed with this app. It has several tabs including an activity tap showing my dogs walking, running, playing, sleeping, and pottering. It also shows her distance covered and calories burnt. They have the location tab where you can track your dogs location. They show the dog on a map, the dog is shown with a dog emoji and you are shown with a blue dot, they also have a Compass style tool for you to see what direction your dog is i.e. behind you or in front of you. Another tab is for food so you know how much you should be feeding your dog based on their activity, breed and age. Another tab has badges where you can win a badge for achieving a certain level of activity. I see they’re soon to launch insurance I will be very interested in the model.

Not as good as it was

So, to begin with we have the free pitpat wirh our dog insurance and all was good to start with.
However, over the last 6-7 days it's horribly slow at doing anything...... Takes ages to read the data from the pitpat..... Often has to be 'force stopped' and then restarted and even then it doesn't always work.
I was impressed to begin with but may have to look for something more reliable 🙄

Developer Response ,

Hello! It's Simon here - director of product at PitPat. I am SO sorry to hear about the issues you've been having, especially as you say things were fine initially. There are small number of people who have been experiencing extreme slowness lately, so we're actively looking into why that is and how we need to fix it. Please stay with us while we do, and contact our customer support hounds on help@pitpatpet.com if you'd like to get further help.