Prison Video 4+

Secure Video Calls For Prisons


    • Free



From the same team as the award-winning Prison Voicemail service, Prison Video enables approved social contacts to take part in video calls with loved ones in prison.

To use the service, it must be available at your contact's prison and you must be approved for video calls by the prison staff.

What’s New

Version 2.6.5

In this update we've squashed some bugs to improve performance.

Ratings and Reviews

4.8 out of 5
2.3K Ratings

2.3K Ratings

Sam@298 ,

Brilliant and free

After reading the comments about this app myself and my partner were a little unsure about using this. But as he is nearly 3hrs away and I can only visit once every 2 months we thought we’d risk trying it out. Plus it’s free and we get longer than the 10mins we get on the phones currently. Had a notification 15mins before the start time of meeting so sat waiting to begin. Meeting started a couple of minutes late but we still got 26mins to talk and see each other which was brilliant. Only issue we had was his end and that the headphones he’d been provided with didn’t work so ended up on speaker but we dealt with it. All in all was a good experience and we’re glad we decided to try it out. No issues with connection. Will definitely try this method of communication again.

Fifi la belle 60 ,

Rules and regulations

I don’t understand as to why either parties cannot smoke in front of camera. Secondly regarding appropriate clothing. Last time I spoke to my brother I was told off for not wearing appropriate clothing on camera. I thought this was a prison video not a church video.
I live in Cyprus with weather at 35 degrees Celsius +
I was wearing an off the shoulder top. I found this rather absurd to say the least. Videos should be also be allowed to be for longer as prisoners do not have the right to visits as yet.

dyvjors ,

Cancelled calls

Waited all week for a video call with my baby , as he grabs the phone I can not hold it in my hand.

Mid call I went to pick the phone up and accidentally screenshot call was immediately disconnected and all future video calls have been cancelled I think this is very harsh as it was a accident you can clearly tell it was accident on the call!!!!

App Privacy

The developer, PHONEHUB IO LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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