Proton Drive: Photo Backup 4+

Photo Backup

I’ve been using proton drive for a while under the family plan and it’s been great although it seems the iOS app is being ignored compared to the others. Basic features like uploading more than 10 files and the ability to backup photos in the background are missing. Also why is it limited to only WI-FI networks.

Although it’s missing some features that would make it easier to use, compared to other cloud storage apps nothing beats it. Along with the privacy and security to protect my photos/files not being pushed constant adverts or useless features is great. It does seem like the team is listening to their customers and trying to improve which compared to other cloud storage providers is great.

(Please let users purchase additional storage)

No working URL sharing

Colour me suspicious re the ‘glowing’ reviews. This app doesn’t work with any other files app on iOS unless you disable EVERYTHING you want the app for in the first place. And after some bizarre warning about your choice of browser having insufficient service workers - that no other app in the lifespan of the iPhone has ever displayed - be prepared to feel like you’ve been conned after sitting watching the equivalent of paint dry, while some download bar goes all the way to the end only to get: ‘Download Failed’. They should have just called the app that! Reply: Thank you for responding, appreciate the time. Good to hear integration is ‘in the cards’. Re downloading: sharing a file via url does not work on iPhone using safari, DuckDuckGo or Firefox. All display this message: Browser might run out of memory Your current browser does not support the downloading of large files due to the unavailability of service workers. Several files of 1gb have been tested, the result is a 100% download + decrypt message - but no file is created or saved. Recipients see same result, no files.

Developer Response ,

Thank you for taking the time and leaving us a review. At this time, proton Drive does not support direct integrations with third-party solutions. However, we are working on supporting this functionality, as well as many other essential features, in the upcoming updates of the app. In the meantime, you can opt to 'Save to Files' and browse for Proton Drive in the offered Locations. Can you please share more information with us regarding the failed download in an update to your review? Do you encounter this behavior with a specific file only or all files? In the meantime, try logging out and then back in the app, to see if it helps. EDIT: Please advise us of the exact steps you take when you receive this error in a support request at https://proton.me/support/contact. We'd be more than happy to assist you with troubleshooting. In the meantime, please double-check if you have enough free RAM on your device.

I’ve stopped using OneDrive, but improvements are still needed

Since Proton released their Proton Drive app for Mac I’ve been able to transfer all of my files from OneDrive to Proton Drive, and it works great.

However, one or two improvements are still needed. The biggest one for me is the ability to “Share” files straight into Proton Drive on iPhone, rather than having to download it to your iPhone storage first before uploading it to Proton Drive. All the major cloud storage apps have this feature, and it’s strange that Proton Mail does appear as an option when you share a file on iPhone. Perhaps it’s just my iPhone, but Proton Drive doesn’t appear as an option when you try and edit which apps appear as options when you share a file.

Another feature that would be really useful is the ability to sync your photos with Proton Drive. Again, this is a feature that all the other major cloud storage apps offer, so it would be great if Proton did too.

The benefits of Proton Drive still vastly outweigh these minor inconveniences, but the product would be 5 stars when the developers add these features and the features that others have mentioned.

Developer Response ,

Thank you for sharing your feedback with us! Implementing the photo backup functionality to our iOS app is a high priority for us and it should become available in the upcoming period. Moreover, we are working on supporting uploads to Proton Drive via the iOS share button on future. In the meantime, you can upload your files directly via Files - opt to 'Save to Files' and browse for Proton Drive in the offered Locations.