iPhone Screenshots

Description

Earn cash back on your parking and retail spend with the Q-Park Rewards app! Simply register your bank card and spend with us and your favourite retailers to earn cashback in your account!

What’s New

Version 1.7.0

- Added Heathrow to the airport shuttle tracker

Ratings and Reviews

3.9 out of 5
463 Ratings

463 Ratings

LizL72 ,

Will my pending payments ever get paid?

Firstly, the ticket I receive every day at the q park states that if I scan my ticket on the app, the 6th visit is free. There is nowhere to scan the ticket on the app. I notice that this was reported via reviews back in Feb and it is now October! Why hasn’t this been sorted out? Also, I still have payments pending from over a month ago. Again, judging from previous reviews, these problems have been going on for a long time. Not a very good service from q park.

Developer Response ,

Hello. All car parks should have the correct adverts on their tickets. If a site is accidentally using old stock then please can you email rewards@q-park.com and let us know which car park so we can get this rectified. Pending transactions take 35 days to clear, with the exception of Debenhams who take 90 days.

Austin_1100 ,

Poor App - misleading advertising

Having used QPark’s a fair bit recently I’d seen posters up in many of their sites (and indeed on the back of tickets) suggesting that the 6th stay would be free... I’ve finally got round to downloading the app and spent an age trying to work out how to scan in tickets to see that this functionality is actually no longer available. So indeed the misleading advertising at almost every Qpark, and the back of tickets should be removed.

It’s disappointing as a new customer to have been lured in with an offer that doesn’t exist, but reading some of the other reviews where you’ve simply wiped the rewards is not on.

Apple, do the right thing - don’t be associated with these crooks for now!

Developer Response ,

Hello. We apologies that you may have seen an old advert. We are working to remove these as quick as possible. The new app does provide money back to pay for your parking just via a different method

Phat Git ,

Good when it works, but that is not often

Signed up to the new app despite losing banked parking on the (better) original app. I use four different Q Parks fairly regularly. One works perfectly and the parking feeds through. The other three never do. I have to make a manual claim, which to be fair, comes through in a couple off days. It’s just a bit of hassle. More frustratingly, on my latest 2 parking, the machine has refused to give me a receipt. These were both £24. If these don’t automatically register, I will have zero proof to make the claim.

Developer Response ,

Thanks for your review and apologies for some of the issues you've had. When you do a manual claim we also escalate this via our partners at VISA and MasterCard so that the issue gets fixed in the long term. Some times this does take a while but please be assured this is something we work on constantly. If you don't have a receipt a screenshot of the transaction on a bank statement is sufficient.

Information

Provider
Airtime Rewards Limited
Size
38 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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