iPhone Screenshots

Description

The RCI Bank App has been designed to help make saving even simpler, and it’s more convenient to manage your award-winning RCI Bank savings account on the go.

Our App features include:

• Access your accounts quickly and securely using touch ID, facial recognition or PIN to log in.
• Check your savings account balances and view your recent transaction history.
• Make withdrawals from your savings account to your linked account.
• Find help in our support section.

How to register for the App:

You will need to be an existing RCI Bank customer with an open online savings account.

1. Open the App and confirm that you’re an existing customer; or open a new account if you are not an existing customer by visiting www.rcibank.co.uk.
2. Enter your online RCI Bank username and password;
3. Provide the requested characters from your security question;
4. Create and confirm your 6-digit app PIN;
5. Enable Touch ID, PIN or facial recognition (if supported on your device);
6. Review and agree to the Terms & Conditions;
7. You can then access the app and view your savings account(s).

Need help?

You can visit the ‘help’ tab in the App to visit our FAQs and find out further information about our mobile banking App. Alternatively, simply click ‘contact us’ to call or email us.

You can also check out our “how to” videos on how to register and on making transfers/withdrawals by visiting our website.

If you need further assistance, you can contact us directly via telephone by calling 0345 6056 050. We are open Monday-Thursday 8am-8pm, Friday 8am-6:30pm, Saturday 9am-5pm and Sunday 10am-4pm.


Important information:
• You will need to be an existing RCI Bank customer with an open online savings account to access the RCI Bank App.
• The RCI Bank App is only available to UK residents aged 18 years and older.
• The features available to you on the App are dependent on the type of account you hold with us.
• An internet connection is required to access the App. Please be mindful that data charges may apply.
• The ways in which you can use the App may be controlled by the rules and policies of the Apple app store.


RCI Bank is a trading name of RCI Bank UK Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Firm Reference Number 815220. RCI Bank UK Limited is registered in England and Wales, No. 11429127.

Registered offices: Rivers Office Park, Denham Way, Rickmansworth, WD3 9YS.

You can confirm our registration on the Financial Services Register.

What’s New

Version 1.8.11

Added ability to see your contact information and update email address, phone and contact preferences.

Ratings and Reviews

4.6 out of 5
47 Ratings

47 Ratings

Fu_fundth ,

RCI bank app

Easily access the account without going through long process in online account. Pin or Face ID is v useful . If you forget your pin , it can be set by using RCI online details easily. Letters and numbers more easily readable than online bank site. Quite happy with it.

Mercifull ,

Fine for mobile... not for tablet

First of all I just want to mention that the app is fine on mobiles, it’s fast, fluid and has all the functionality you expect from a banking app. Unfortunately it is not optimised for iPad. I’m sure I’m not alone in doing most of my banking on a tablet these days so it was very disappointing to see that the app is only for mobiles. I fully understand that you can enlarge the view in a compatibility mode but it’s not the same experience as a fully fledged iPad app. Please take note of this for future updates.

Madmitch51 ,

Not working on iPad

Downloaded app on iPad, which it does simultaneously on my iPhone 7, set up easy, nice to use (on iPhone) finger print to open, all looks good. ,!
BUT, not working on iPad mini, with latest software, just an RCI box opens, say, Set device pin, and other advice, but nowhere to set up, nothing, deleted it, and re-installed, still just the dead box, no advice on app developers site, or under FAQ. ☹️
HOPEFULLY DEVELOPERS WILL SEE THIS.

App Privacy

The developer, RCI Bank UK, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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