iPhone Screenshots

Description

With Sainsbury's Chop Chop, you can get food, drinks and household essentials delivered from a Sainsbury's store to your door in just 60 minutes.

How does Sainsbury's Chop Chop work?

• Shop thousands of popular products from Sainsbury's
• Add and remove up to 25 items from your basket at the tap of a button
• Place an order for delivery within 60 minutes or a scheduled one hour slot later in the day
• Pay in-app using your credit card, debit card or Apple Pay
• Track your delivery in real-time

Available in selected areas of Bath, Belfast, Birmingham, Bournemouth, Brighton, Bristol, Cambridge, Cardiff, Coventry, Derby, Edgware, Edinburgh, Glasgow, Harrow, Hayes, Hove, Ipswich, Leeds, Leicester, Liverpool, London, Luton, Manchester, Milton Keynes, Morden, Newcastle, Nottingham, Oxford, Poole, Reading, Richmond, Salford, Sheffield, Southend-on-Sea, Southampton, Wembley, Wirral and York.

What’s New

Version 4.1.0

Chop Chop are pleased to announce that you can now collect Nectar points if you are paying with a payment card. Just add your Nectar card number when you check out. (This is currently not available if you are using Apple Pay).

We have also increased the maximum number of items to 25 to make sure you get everything you need.

If you have any feedback about the app, please get in touch at chopchop.enquiries@sainsburys.co.uk

Ratings and Reviews

4.7 out of 5
11.5K Ratings

11.5K Ratings

Fabizinha999 ,

Do not recommend!

Used the app now 3 times (before deleting it!).
The first time was good, all items from my list were delivered as promised in 60 minutes, but the last two times there were loads of items missing. Basic things like pasta, which I believe are easy to find.
I don’t really know how the app works, but nobody pays £4,99 to receive missing items.
If I’m paying that high fee I need is because it’s an emergency and everything that is on the list is important.
Nways, I have now deleted the app. For future recommendations you could make the connection with the personal shopper easier, so people can communicate with them in case an item is out of stock in order to be replaced for something useful .

Developer Response ,

Thanks for your feedback, really sorry to hear you didn't have a great experience. If you wouldn't mind sharing the area you were requesting the delivery for so we can look into this part of the service, either below or to our email (chopchop.feedback@sainsburys.co.uk
). We do have procedures in place, however it seems it has failed you on this occasion, which we deeply apologise for.

uofmg2 ,

My order didn’t show

Right okay so I’m a uni student, so as you can imagine, especially in these times, money is tight, so me and my flat mates were isolating (because what do you expect when you move thousands of different people to different parts of the country) and we were running out of options of how to buy food. So we use this chop chop app, so it says 1 hour yeah? Nope, the food was ESTIMATED at 8 (we ordered at 4) and it said it was delivered at 8, however, the food did not show. So, I continued to call them but no one answered (I had been calling since 6pm, 2 hours after the order) and I honestly don’t think any body works there bc that phone kept ringing and ringing, and obviously no one answered. So I settle down, whatever, let it go, try again tomorrow. So I ring the day after right and guess what they say! “The best we can do is a refund” are you joking? So I have no waited 24hrs for this food and I’m not even going to get it?! So, then they give in and replace the order. But, when it arrives, half of the order is missing! Honestly don’t waste your time with this app, save yourself and call Uber eats or smth bc it’s a joke! (Also all of the prices go up on this app so everything’s like £2 more) the audacity.

Oscar Grove ,

Why do you need my date of birth?

Great service, works really well. Came back from holiday and used it to get in a few essential supplies to tide us over the first day or two. Ideal for that.

My one beef is being asked for my date of birth to verify that I’m of a legal age to buy alcohol, and for that information to be recorded on an electronic handset. Firstly, I’m in my mid-50s - and look it. But more importantly, this information was asked of me without any clarification about how this information will be used. I initially declined but the rider said he couldn’t hand over my groceries if I didn’t provide it. If I get a promotional email around the time of my birthday I’ll be very annoyed.

Other delivery firms require proof of ID on the doorstep if the recipient doesn’t look old enough. That seems a common sense approach, rather than asking users to hand over their personal data for some undisclosed purpose. It appears to me to be in breach of the General Data Protection Regulations, and I’ll be taking it up with the Office of the Information Commissioner.

App Privacy

The developer, Sainsbury's, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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