SchoolPing 4+

New Era Education Ltd

Designed for iPhone

    • 1.6 • 188 Ratings
    • Free

iPhone Screenshots

Description

Description
Live communication from schools to parents made simple

Improve the relationship between your school and parents with our live communication app. Parents can receive instant updates on their child’s activity, receive documents, videos, photos, book parents evening, complete permission slips, make payments and be kept up-to-date with the latest school news all in one place.
Designed to support schools in achieving outstanding parental engagement, SchoolPing can be used on laptops, tablets and mobiles and syncs seamlessly across all devices in real-time. *

Key features for parents
- Receive live school news notifications
- Receive live updates on a child's activity directly from their teacher
- View documents, videos, images, music and even podcasts
- Keep up-to-date & organised by using the SchoolPing calendar
- Book your parent's evening slot instantly with our live parents' evening booking system
- Automate permission slips with our forms feature
- Make payments directly from the app
- Security lockout passcode keeps your account protected

Key features for schools
- Save money, time and trees! No more printing letters and paying for text messaging services or counting money.
- The app can be personalised for each school with the ability to add logo, name, motto and colours
- All school staff can receive unlimited free support from our friendly team
- See which staff and parents have read and received messages with our analytics
- Keep teachers informed too with the additional ability to use SchoolPing for communication between staff
- Send payment requests with message and allow parents to pay directly from their Inbox**
- Messages can be sent directly from the SchoolPing app to parents or colleagues

Registration
Schools must be subscribed to SchoolPing for teachers and parents to use the app. Login details will be supplied to all users. If a user has lost their details they can be retrieved from the school.

* Network charges may apply (Please check with your network provider)

What’s New

Version 4.2

Bug fixes and usability improvements

Ratings and Reviews

1.6 out of 5
188 Ratings

188 Ratings

Lolmj ,

Doesn’t fit iPhone 15 Pro Max screen

PLEASE PLEASE update the app to fit the new model iPhone Pro Max screen & iOS 17.
The top left menu dropdown cannot be accessed - simply does not open when pressed.
Also the X to close when in a message does not respond - the only way to close each message is to swipe away the entire app to close, then restart.
Lastly push notifications are also not working.
Please fix these these faults, the app is much needed but currently extremely frustrating to use.

Developer Response ,

I'm sorry to hear that you have been experiencing this issue. Please install the 4.2 version of the app which should resolve this for you. You may also need to check that notifications are enabled for this app. If you require further assistance please contact our support team who will be happy to assist you further.

Bucket_McGraw ,

Atrocious app that literally isn’t fit for purpose!

I rarely leave reviews but Ping is so, so bad that I feel like I have to warn people! I think it’s really awful that they claim to provide a service to schools and parents but then just…don’t.

Notifications don’t work, at all, on most phones. I can almost never mark things as read - the app just adds them back as unread. Messages randomly appear and disappear. It takes a full 20-30 seconds just to open each message on a decent phone. The update made everything worse, not better. I honestly rue the day the school decided to swap from emails to this app.

For the love of god, School Ping, just sort it out. For the amount of money you must be raking in from all these cash strapped schools, you really should have better app development. These are basic functions that don’t work.

Developer Response ,

I'm sorry to hear that you have been experiencing this issue. Please install the 4.2 version of the app which should resolve this for you. If you require further assistance please contact our support team who will be happy to assist you further.

Pedro P Smith ,

Shockingly bad. Broken.

After giving up on it for a while, I thought I’d give the latest version a go and they seem to have finally fixed the display issues on the latest iPhones, HOWEVER… now every time I open the app I have to manually login (tediously selecting the school each time). Any other app stores these details to save you this hassle. Plus, their ‘extra layer of security’ feature does not work, as it incorrectly tells you your passcodes don’t match, even though they do! Quite shocking how this was even released without proper testing to highlight and fix these issues. Much simpler just to look at the emails that come through and use a desktop browser. The mobile app just isn’t worth the bother.

Developer Response ,

Hi there,

Sorry for this inconvenience. We believe the issue has been fixed now. Please update to the latest version on the App Store to verify this. If you're still having trouble, then please email us on educationsupport@neweratech.co.uk and the team can look into this for you.

Kind regards,

New Era Support

There is an option when you download the app to search for your school which appears top left of the screen, there you can type the name of your school without the need to scroll. With regards to the passcode, please can you contact our support team if the issue persists and they will be happy to assist you. Initially I would suggest deleting app and download new version. Then enable setting to add passcode if required.

App Privacy

The developer, New Era Education Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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