SchoolPing 4+

Good app but needs work

In terms of communicating this is a great app for schools

However, the app itself is really annoying in that every day or so, you have to sign back in, going through the rigmarole of finding your school and re-inputting manually your password and email. This makes it very difficult to quickly check messages or look something up. So frustrating. There is no option for the phone to auto fill these details.

Developer Response ,

Thank you for your feedback Sophe30. The app is designed to keep users signed in at all times. Your issue sounds like one we can help you to resolve. Please contact our support team on 01273 201701, or email support@schoolping.co.uk with your details, and a member of our support team can help to troubleshoot this issue.

Difficult to read

This app is good for receiving communication from my child's school. However this app would be so much better for me if it were able to configure the text to my iPhone screen as this is where I am most likely to pick up and read the messages from the school. I find myself not reading through the school newsletters properly as time is too short to punch and enlarge the text and then have to scroll side to side. In my opinion if the developer were able to configure this to the iPhone and I can enlarge the text I would be able to read to everything perfectly and my experience would be greatly improved.
NB it is the attachments that are hard to read. With similar apps I am able to rotate the screen to landscape and be able to read everything much better. Have I missed something in my settings? I will amend my review if this is the case.

This app adds no value from a parent perspective.

Emails work better.

Lacks any search facility.
Parents can’t delete correspondence from the school.
School can (and do) delete correspondence (got an important message with details of a school trip from earlier in the year? Good luck with that one...)
Can’t reply to messages from the school.
Names of attachments are too small to read.

All of the above work just fine with the school sending emails. Ping is a half-baked solution to a problem that didn’t exist in the first place.

It just puts a useless barrier between the parents (many) and the teachers (few) for the benefit of the admin staff in the school office - and nobody else. It’s not a benefit to the parents. It doesn’t help the teachers. It makes the school secretary’s life a little easier, but the balance of misery says it wastes everyone else’s time.