ScotRail Train Times & Tickets 4+

The app is really good. I use the live times often and the mobile tickets are great! The ticket machine at our local station is often out of order so this helps avoid the purchase queue at the end of the journey.

My only small gripe is that you can’t buy mobile tickets if your journey requires you to switch station mid-journey. They also frequently fail for journeys that require a change of train in the same station. It’s a bit inconvenient but overall the app functions really well.

This app should make it simple to find and get on your next train, but introduces so much unnecessary friction. Sure, you can find train times, but when you’re walking to the station, you don’t need the app to get in the way. And it does. All the time. Constantly blocked with “must select return time” prompt when all you want is the next train. Of course, if you want to weigh up the best of two nearby stations, you’re out of luck, you have to try each journey in turn.

A big selling point of the app is that it’s the place to hold mobile tickets. And yes, it does that. But if you’re looking for a “ticket machine in your pocket”, be prepared to be disappointed. Tickets have to be booked at least ten minutes in advance, so no “turn up at the station and buy a ticket for the train arriving in s couple of minutes”. Maybe you could just buy a ticket for the next train (all day fares) or maybe you can’t, it’s not clear. And if the app will actually sell you a ticket, be prepared for lots of fumbling around to find and activate it.

It’s a great app, really, it just doesn’t meet any of my get-on-the-next-train use-cases.

Generally fine. Would be good if it would allow for bulk buying tickets. Also tickets don’t always expire once you have used them which makes it more difficult to find the ticket you need. Would rather not have to download each ticket separately as internet is not always available at the train stations. Would be best if tickets would automatically download after purchase. As mentioned in an other review you’re left with no option if your phone runs out of battery. Another point that could make the app more useful is if it could tell you if the train you’ve bought a ticket for has been cancelled etc. The app also logs you out at strange times (although rare) which, if you can’t remember your password or don’t have access to the internet makes all of your ticket purchases worthless.