TfL Pay to Drive in London 4+

I followed all the steps to set up an account but it rejected my information without explaining (highlighting) what field it had a problem with. After three attempts, I got two other people to try for me using my phone and my laptop. Both could not understand why the account would not create. I did manage to pay the days ULEZ charge and the email receipt came through in less than five minutes.
During the account setup process, I did not feel the app was secure just by the look and feel of it. When it asked for security questions to be typed in such as mothers maiden name, I decided to stop.
A long way to go for this website to be effective.

I’ve downloaded this to make my life easier when having to pay the Congestion Charge. After setting up the account/vehicle and the payment method, I’ve tried to make a payment of £14 for the previous day. The app said something went wrong and reloaded the previous screen. I’ve checked my credit card and the payment was showing as pending. I contacted TFL (the most unhelpful people on earth) who advised that I contact my bank who advised I contact TFL, which I did, who advised I make the payment through the app again as the previous payment will not be taken out of my credit card and it will definitely work the second time around. It didn’t. Same thing happened again. So now I’m down £28.
Now, I know they probably won’t take more than one payment, but I will have to wait a few days to find out for sure. The point of all this exercise was to make my life easier and now I have spent almost 2 hours downloading, setting up, phoning left and right, writing a bad review and I’ve yet to make a payment for yesterday’s Congestion Charge as TFL are saying they don’t have my money and I’m liable for a Penalty Charge Notice. Save yourselves! It’s to late for me.

Downloading this to pay a £250 fine which I’ve appealed against and had no response to. To challenge it I apparently need to pay a solicitor to witness me signing a form. Funny how they can send me a letter but can’t send me anything when I appeal. I will never trust TfL. I will never support them. I will pay to use more fuel and drive around London causing my fumes and pollution than pay them for a journey I’ve done for nearly 30yrs. They should be ashamed of themselves….. that is if they’re not striking day after day to demand higher rates of pay despite being on the top 10% earning bracket.
Edit: now downloaded the app and tried to create an account to pay this absolute extortion only to find I’ve not received any confirmation email to activate my account. Absolutely incompetent.

Edit: it’s now 24hrs on and still no email. It is obvious that they don’t want you to set up auto payments so they can generate income. That’s also reflected in the high number of 1
Star reviews.