True Potential 4+

Very useful app

I have used the ImpulseSave feature many times and never had any bother with it. I’m always able to login using my details and fingerprint recognition and check values. If I do ever have questions the video chat facility and support at head office is always top notch.

Version 3 is a disaster

I have been using the app for the last 9 months and the functionality has been okay but the latest version 3 is a disaster. Logging in is more difficult and very temperamental with none of my information transferred from previous version. The new information display is bland and does not integrate well with the iPhone or iPad. The date range function does not work and once you get onto the screen to change the date range, you can’t get back to the main menu. The graphical information is much worse than the previous version and the ‘TopUp’ button stays on even when you are not on the input screen. This is a very shoddy update. Please roll it back ASAP.

Developer Response ,

Hi AlistairGSmith,

Thank you for taking the time to provide feedback. We are looking into the issues you have raised.

If you have a moment, I would be grateful if you could you drop me an email to mobiledev@tpllp.com with the following information and I will be in touch:

Access Id:
Device Models:
What page you were on when clicking on the date range and is this on both iPhone and iPad.

Kind Regards
Luke
TP Mobile Development Team

Basic problems, dislike using it. Latest version.

I tried changing a part of my personal details but every time it crashes upon entering the security question response. This is one step further than before where it crashed when changing the field content.
App generally has the feel that it will crash at any moment. Not encouraging and makes me put of using it. I’m getting to hate using it.