Uber - Request a ride

Name: Uber - Request a ride
Rating: 4.9 (1715488 reviews)
Author: Uber Technologies, Inc.

Book a trip with Uber now

Free

1.7m Ratings
Ages

4+
Years
Category

Travel
Developer

Uber Technologies, Inc.
Language

EN
+ 49 More
Size

484.7
MB

Join the millions of riders who trust Uber for their everyday travel needs. Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. FIND THE RIDE YOU WANT Find the perfect ride right at your fingertips! Uber is here to make your journey stress-free and enjoyable, whether you're requesting a taxi for a trip or arranging a train journey. Pick from a wide range of travel options that the Uber app has to offer including: UberX: Affordable, everyday rides Lux: Luxury cars with top-rated drivers for premium travel experiences Electric: Sustainable rides in electric vehicles for eco-friendly trips UberXL: Rides for groups up to 6, perfect for family trips Comfort: Newer cars with extra legroom to enhance your travel Uber Pet: Ride with your pet Reserve: Choose your exact pickup time up to 90 days in advance for planned trips Exec: High-end cars with top-rated drivers, ideal for business travel 2-wheels: You can also bike or ride a scooter with the Uber app. Find a scooter to start riding today for quick trips Assist: Special assistance from trained drivers for accessible travel Access: Wheelchair accessible vehicles ensuring inclusivity in travel Black Cab: travel with the iconic London taxi UPFRONT PRICING With Uber, you no longer need to worry about hidden costs or unexpected surprises. As you enter your destination in the app, you get upfront pricing and the estimated time of arrival, whether it's a taxi ride or train. SAFETY TOGETHER Safety is a top priority at Uber. We have established comprehensive safety features to help ensure every rider and driver feels secure and comfortable in their travel and on trips. AFFORDABLE PRICING We’re doing all we can to make our pricing as transparent as possible. Split Fare: Don’t worry about doing the math later—split the cost evenly while you’re still on the ride. JOIN UBER ONE FOR EXCLUSIVE PERKS Benefit from £0 Delivery Fee and up to 5% off eligible delivery and pickup orders, 5-10% off eligible rides, and £5 credit if our Latest Arrival Estimate on your order is off. Other fees & terms apply. For more details see uber.com/uberone. RESERVE RIDES IN ADVANCE Need a ride at a specific time? No problem! Uber allows you to reserve rides in advance, so you can plan your day with confidence. Extra wait time included to meet your ride. Cancel at no charge up to 60 minutes in advance. TRAVEL Get train, coach, and flight ticketing right on the Uber app. Get 10% back in Uber Credits and collect Avios when you book train, coach, and Eurostar trips. No booking fee. Make any flight flexible and refundable and avoid flight travel stress with flight disruption protection. GO GREEN Uber is committed to building a sustainable future for our cities. With a growing fleet of electric and hybrid vehicles, you can choose eco-friendly rides to reduce your carbon footprint. RENT CARS Whether you need a car today or later, the online booking experience will help you find the right vehicle for a family vacation, a weekend getaway, airport travel, and more. Get great prices & selection from the best rental companies. MORE FEATURES Delivery: Order food from your favourite restaurants through Uber Eats. Stock up on groceries, shop pharmacy, convenience, and pet supplies, and get them all delivered. Uber Boat: Get fast, reliable river boat services in London. For commuters and visitors. Routes run from 24 piers across the capital. Uber for Business: Manage and track business travel, meal programs, and more on one dashboard. Uber is available in the following cities: London, Manchester, Leeds, Glasgow, and more. Check if Uber is available in your city at https://www.uber.com/cities. Stay updated on the latest news, promotions, and offers by following us on Twitter at https://twitter.com/uber and liking us on Facebook at https://www.facebook.com/uber. Uber content/messages human- or machine-translated as per device settings; accuracy not guaranteed.

Events

MAJOR UPDATE
Ride with women drivers

Enjoy more choice. Set a preference to match with women drivers more often. Available nationwide. See app for details.

Ratings & Reviews

4.9

out of 5

1.7m Ratings

Accepting and cancelling a trip
10/11/2022

jsjdbbb
We have been using app for a long time and more and more often one problem appears. Becoming almost “normal”that request is accepted, estimating waiting time is 4 minutes and suddenly after few minutes of waiting it become even more (eg. 5) then you waiting a few more, and more… to see that: 1. driver has CANCELED on your trip. This should not be allowed. How they can cancel on client? This is already well known issue and people start to believe they cannot rely on UBER. Can you please do something about it. 2. It’s also very unethical practice that after cancelling when you search again trip is becoming more and more expensive! (I assume system is estimating based on demand and you are creating demand on your own searching many times. This isn’t right. Will give your competitors full rights to win the battle. 3. Destination is not the same as stop. Destination by default is where you will end your journey, stop (that is drop off) is tweet you supposed to stop on your way to your destination! App is not working like that(I was recently told when driver went around, didn’t drop the passenger on his way. Fix your all. It should work out what is the best way to go (and where to stop) to not pay double. It’s using gps, is not hard. Also those names are misleading if destination is understand by you (app!) as a first stop. This not what “destination” is.
Accepting and cancelling a trip
10/11/2022

jsjdbbb

We have been using app for a long time and more and more often one problem appears. Becoming almost “normal”that request is accepted, estimating waiting time is 4 minutes and suddenly after few minutes of waiting it become even more (eg. 5) then you waiting a few more, and more… to see that: 1. driver has CANCELED on your trip. This should not be allowed. How they can cancel on client? This is already well known issue and people start to believe they cannot rely on UBER. Can you please do something about it. 2. It’s also very unethical practice that after cancelling when you search again trip is becoming more and more expensive! (I assume system is estimating based on demand and you are creating demand on your own searching many times. This isn’t right. Will give your competitors full rights to win the battle. 3. Destination is not the same as stop. Destination by default is where you will end your journey, stop (that is drop off) is tweet you supposed to stop on your way to your destination! App is not working like that(I was recently told when driver went around, didn’t drop the passenger on his way. Fix your all. It should work out what is the best way to go (and where to stop) to not pay double. It’s using gps, is not hard. Also those names are misleading if destination is understand by you (app!) as a first stop. This not what “destination” is.
Not always reliable. Where’s my refund?
01/12/2018

74Vinnie
The concept of not having to carry cash, updates re driver location and ability to see who your driver is and rate them is good. The location of the taxi is disputable and has often stated taxi is 5 minutes away and I’m still waiting 15 minutes later. Ordered a taxi to pick up from Birmingham Arcadian carpark. Said taxi was 2 minutes away. So walked from the restaurant to the location. By the time I arrived it stated taxi was 5 minutes away. Then a notification flashed on my screen that £4.25 had been taken from my account for cancelling the taxi. I DIDN'T CANCEL THE TAXI and was annoyed as you can imagine. So I was not happy that a cancellation fee was incorrectly taken. Went into the app to try and contact for a refund. The only option for a refund was for the money to be stored in my Uber account towards my next trip. I want the money back as it was taken when I didn’t cancel it. I drive and don’t use Uber very often now so the fact the money was not refunded to my card annoyed the hell out of me. I probably won’t use them again now. Or no doubt if I do, the money they claim is in my account won’t be put towards the trip. Sort it out UBER and charge accordingly. No number / email to contact anyone so it’s hard to to sort out any problems you encounter.

Developer Response
Hey there! This certainly sounds frustrating. Let's make sure we follow up with you on this. We request you to reach out to us at t.uber.com/contact or via the in-app Help section and we'll follow up.
Not always reliable. Where’s my refund?
01/12/2018

74Vinnie

The concept of not having to carry cash, updates re driver location and ability to see who your driver is and rate them is good. The location of the taxi is disputable and has often stated taxi is 5 minutes away and I’m still waiting 15 minutes later. Ordered a taxi to pick up from Birmingham Arcadian carpark. Said taxi was 2 minutes away. So walked from the restaurant to the location. By the time I arrived it stated taxi was 5 minutes away. Then a notification flashed on my screen that £4.25 had been taken from my account for cancelling the taxi. I DIDN'T CANCEL THE TAXI and was annoyed as you can imagine. So I was not happy that a cancellation fee was incorrectly taken. Went into the app to try and contact for a refund. The only option for a refund was for the money to be stored in my Uber account towards my next trip. I want the money back as it was taken when I didn’t cancel it. I drive and don’t use Uber very often now so the fact the money was not refunded to my card annoyed the hell out of me. I probably won’t use them again now. Or no doubt if I do, the money they claim is in my account won’t be put towards the trip. Sort it out UBER and charge accordingly. No number / email to contact anyone so it’s hard to to sort out any problems you encounter.
Developer Response 11/12/2018
Hey there! This certainly sounds frustrating. Let's make sure we follow up with you on this. We request you to reach out to us at t.uber.com/contact or via the in-app Help section and we'll follow up.
From a Driver's perspective
27/09/2017

G8YTZ
Firstly I am delighted how many Uber customers have found our service so compelling. Actually I am a part-time Uber driver, my day job is a Telecoms Consultant/project Manager, but I really enjoy meeting new people through the Private Hire industry. For me the Uber system is great to fill in between my various IT contracts. I run a 100% Electric Tesla Model S (which is also our family car) so I am an "Uber Exec" car. I joined Uber nearly 4 years ago and have met some great passengers (Riders) through Uber.I am very keen on environmental matters, I have an eco home and two Electric cars (BMWi3 and a Tesla). With most Private Hire companies drivers tend to find that there is quite a lot of dead mileage which is not really very "green" (cars running about empty), but with Uber your next job is only ever a few streets away (the system offers the nearest driver the job) so Uber is a really "green" option for private transport as well as reducing the driver's costs. Uber is also very fair with their commission rates, this is why customers see such a large saving over the rates that those other old-fashioned companies with their high overheads offer. Another feature of Uber is that every car is owned or personally leased by the driver, obviously any individual who has spend a significant amount of money on a car is going to look after it, which translates into great cars for our customers!In summary with Uber everyone's a winner, passengers (sorry, "Riders"), drivers as well as the investors. Well done the Uber Management Team!
From a Driver's perspective
27/09/2017

G8YTZ

Firstly I am delighted how many Uber customers have found our service so compelling. Actually I am a part-time Uber driver, my day job is a Telecoms Consultant/project Manager, but I really enjoy meeting new people through the Private Hire industry. For me the Uber system is great to fill in between my various IT contracts. I run a 100% Electric Tesla Model S (which is also our family car) so I am an "Uber Exec" car. I joined Uber nearly 4 years ago and have met some great passengers (Riders) through Uber.I am very keen on environmental matters, I have an eco home and two Electric cars (BMWi3 and a Tesla). With most Private Hire companies drivers tend to find that there is quite a lot of dead mileage which is not really very "green" (cars running about empty), but with Uber your next job is only ever a few streets away (the system offers the nearest driver the job) so Uber is a really "green" option for private transport as well as reducing the driver's costs. Uber is also very fair with their commission rates, this is why customers see such a large saving over the rates that those other old-fashioned companies with their high overheads offer. Another feature of Uber is that every car is owned or personally leased by the driver, obviously any individual who has spend a significant amount of money on a car is going to look after it, which translates into great cars for our customers!In summary with Uber everyone's a winner, passengers (sorry, "Riders"), drivers as well as the investors. Well done the Uber Management Team!
Muhammad and Me: The First Meeting
09/04/2023

Zeb DW
It all started on a chilly Autumn evening, my friend and I had been waiting for various other taxis that we had booked with local taxi firms, but to no avail. The rest of the group had left for the club, leaving Dan and myself to fend for ourselves. As the night grew longer, and our beer jackets began to loosen, we needed a hero. Dan took the initiative and got on to the App Store. Who could we trust with the simple job of getting us from A to B? Uber, and more specifically (spoiler alert), Muhammad. Within three and a half minutes, Dan got a call, and Muhammad had arrived. We placed down our half full (half empty?) beers and entered the vehicle. Muhammad stopped us right there and insisted we grabbed the beers and took them with us, he wanted us to have a good night, almost as much as we did. A journey full of anecdotes and laughs lasted for approximately ten to twelve minutes, and I was honestly sad to see the lights of the club in the horizon. Muhammad was a joy to be around, a free spirit, and without him, Dan and I would have been stranded on the streets of Leeds, for what could have been the rest of our lives. Uber isn't just a taxi service and this isn't just an app. Muhammad was a soldier of the night, and Uber was his General. I will never forget the 26th September 2015, thank you Uber, take care x
Muhammad and Me: The First Meeting
09/04/2023

Zeb DW

It all started on a chilly Autumn evening, my friend and I had been waiting for various other taxis that we had booked with local taxi firms, but to no avail. The rest of the group had left for the club, leaving Dan and myself to fend for ourselves. As the night grew longer, and our beer jackets began to loosen, we needed a hero. Dan took the initiative and got on to the App Store. Who could we trust with the simple job of getting us from A to B? Uber, and more specifically (spoiler alert), Muhammad. Within three and a half minutes, Dan got a call, and Muhammad had arrived. We placed down our half full (half empty?) beers and entered the vehicle. Muhammad stopped us right there and insisted we grabbed the beers and took them with us, he wanted us to have a good night, almost as much as we did. A journey full of anecdotes and laughs lasted for approximately ten to twelve minutes, and I was honestly sad to see the lights of the club in the horizon. Muhammad was a joy to be around, a free spirit, and without him, Dan and I would have been stranded on the streets of Leeds, for what could have been the rest of our lives. Uber isn't just a taxi service and this isn't just an app. Muhammad was a soldier of the night, and Uber was his General. I will never forget the 26th September 2015, thank you Uber, take care x

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update: - Updates to improve localization across the app - Various bug fixes & improvements Love the app? Rate us! Your feedback keeps the Uber engine running. Any questions? Tap Help in the Uber app or visit help.uber.com.

Version 3.718.10001 20 hr ago

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Information

Provider: Uber Technologies, Inc.
Size: Up to 484.7 MB
Category: Travel
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

iPad
Requires iPadOS 17.0 or later.
Location: This app may use your location even when it is not open, which can decrease device battery life.
Languages: English and 49 more

English, Arabic, Bengali, Bulgarian, Catalan, Croatian, Czech, Danish, Dari, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Marathi, Nepali, Norwegian Bokmål, Pashto, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Singhalese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
Age Rating: 4+

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