Description

Uber is a ridesharing app for reliable transport. Whether ordering an Uber ride or getting around on a JUMP e-bike, stress-free travel is just a tap away. Request a ride or a JUMP e-bike through the Uber app, and you’ll be on the move in minutes.

Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide – download the app and take your first trip today.

Requesting your Uber is easy – here’s how it works:
- Just open the app and tell us where you want to go.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture and vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash (in selected cities only), Apple Pay, PayPal and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.

Need a simple way to get from A to B quickly? Take uberX, our most affordable option for individual travel.

Want to save money on your ride? Take uberPOOL – you’ll travel with other riders heading in the same direction, and enjoy a lower fare.

Want a more exclusive experience? Take a high-end vehicle with UberBLACK. And there are even more options – whether you’re travelling with a big group or need a vehicle with accessibility features.

Looking for an even easier option? Faster than driving a car in the city, JUMP is the new, fun way to get where you need to be. JUMP e-bikes are now available to rent through the Uber app; they’re just like a bicycle, but with an electric motor that makes them easier to use.

Getting started with JUMP couldn’t be simpler:
- Locate your nearest JUMP e-bikes on the Uber app
- Unlock your bike using the app and you’re ready to get moving!

Forget the chaos of public transit during rush hour, add a bit of exercise to your commute, and better your city’s carbon footprint – all in one quick, safe journey with JUMP. Using a JUMP e-bike isn’t just convenient and an efficient way to get to your destination, it’s also enjoyable.

See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Got a question? Visit uber.com/help.

Note: continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 3.372.10002

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- New Rewards hub features
- Localization improvements
- Bug fixes

Love the app? Rate us! Your feedback keeps the Uber engine running.
Any questions? Tap Help in the Uber app or visit help.uber.com.

Ratings and Reviews

4.6 out of 5
115.8K Ratings

115.8K Ratings

Editors' Notes

When we need to get somewhere quickly and cheaply, this popular ride-sharing app motors to our rescue. We appreciate the variety in our vehicle choices—from budget-friendly carpools to swanky SUVs—as much as we love knowing when our ride is arriving and exactly how much it’ll cost. Heck, now we even use it as a verb: “We’re going to Uber to your place. Be right there!”

OJAM555 ,

Generally good

The app is generally good, but there seem to be 2 problems.
The worst of these is that very often a driver seems to be allowed to accept a job whilst on the way somewhere else - and somewhere further away, not on the way towards me. And even though UBER knows this, they keep it a secret from us users so we don’t have the necessary info to decide whether to accept this situation. Let me clarify. I open the app and I see drivers very close, presumably they are available, right, or why else show me. The driver that accepts might be 3 minutes away, but then he is 4 minutes away, and then I watch as he drives further and further away. The point is that now if I cancel, I will get charged! This cannot be the best way to do this! If UBER had told me that this driver has not made his drop off yet, I could have chosen whether to accept or not. But they don’t seem to like me choosing.
Also, the pickup points are always at least 20-30 metres away from where I am, but sometimes more, so when I try to change the pickup point, it tells me that it is outside the area! And I have not taken a single step since switching on the app! So do I cancel? Or do I walk?

Developer Response ,

Hi there, we're always looking to improve your experience with Uber. Let's make sure we follow up with you regarding this. Please send a quick note to t.uber.com/contact so we can take it up from there.

AtmosDear ,

Estimated arrival time needs to improve!

So we’ve been using Uber a couple of times a day whilst on holiday in the US. Literally every single time the estimated car arrival time is out by a great deal. Just now when confirming a trip, we did so based on the 4 minute away estimation of the nearest car. We waited outside our hotel for more like 14 minutes before the car actually got there. First the time went up to 5 minutes then to 7 minutes, then it just stayed 6 minutes for a few minutes and slowly started going back down again (not in a real-time minute counter but Uber’s much slower minute counter). There wasn’t really much traffic on the street so I don’t understand how can the estimation be out by this much. I would much prefer to know the actual estimated arrival time as opposed to standing by the road like an idiot. I definitely would have dried my hair this morning if I knew about the extra 10 minutes wait time, instead I was standing on the windy roadside for quarter of an hour with my wet hair. And this was pretty much the same with each ride ordered I’ve the past 10 days. Anywhere between double to triple the amount of estimated car arrival time we had to wait, not cool. Please make your app more accurate. For now I’m going to switch to Lyft for the last 4 days if our trip and see if they do a better estimation job. It’s just a shame as otherwise Uber would be a service I’d use and recommend more...

Developer Response ,

Hi, we are sorry to hear about your unpleasant experience with Estimated arrival time. We will have a look in to this for you. Please send us a note to t.uber.com/contact or via the in-app Help section and we'll connect. Also, the feedback from you is vitally important to us and we always want your expectations to be met.

Editors' Notes

When we need to get somewhere quickly and cheaply, this popular ride-sharing app motors to our rescue. We appreciate the variety in our vehicle choices—from budget-friendly carpools to swanky SUVs—as much as we love knowing when our ride is arriving and exactly how much it’ll cost. Heck, now we even use it as a verb: “We’re going to Uber to your place. Be right there!”

Information

Provider
Uber Technologies, Inc.
Size
415.7 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swahili, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Uber Technologies Inc.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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