Description

Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7.


1. BOOK
Book the car you want to hire in just a few clicks on our app.

2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.

3. DRIVE
Press the start button and hit the road!


Our Mercedes cars are available for rental in the UK (London and Manchester), France (Paris, Nice, Lyon, Marseille, Aix-en-Provence, Avignon, Toulouse, Bordeaux, Toulon, Lille, Nantes), Spain (Madrid, Barcelona, Valencia), Italy (Milan). More cities and countries coming soon!


CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option.
You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Barcelona, Madrid and Milan. Save time and stress by having your car delivered.


PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models such as a BMW, Kona electric or Peugeot. Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.


SIGN UP IN MINUTES
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!


STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.


RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).


THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days via the app at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!


ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.


HOLIDAY EXPERTS
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.


24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.



WE’D LOVE TO CONNECT WITH YOU
Find out more at https://www.govirtuo.com/
Follow us on Twitter https://twitter.com/virtuoUK
Like us on Facebook at https://www.facebook.com/VirtuoUK/
Have a question? Visit https://www.govirtuo.com/uk/faq

What’s New

Version 4.0.6

Fixed bugs, improved user experience. We hope to see you on board with Virtuo very soon.

Ratings and Reviews

4.8 out of 5
3.8K Ratings

3.8K Ratings

fioc3 ,

Great User Experience and Smooth Car Rental

My car rental from another rental company was cancelled last minute and I had to find another car to rent urgently. I was able to go through the process of verification quickly because I had sent a message to customer support through the app that it was an urgent request. The customer support was so efficient and communicative. They expedited the whole process and I was able to complete the verification and pick up the car within the hour.

Not only was the customer service amazing but the technology with the app and car was so impressive. You can deal with your entire car rental just through your phone (a millennial’s dream come true!) All the information you need is detailed in the app and if you still have any questions, you can chat with customer service through the app. The key for the car is also in the app. The Mercedes I got was new and comfortable to drive.

I am based in London and I only know how to drive automatic cars. Their prices for a luxury automatic vehicle in Central London are much less expensive than other traditional car rental companies’ prices. Great value, great user experience, and they saved my weekend getaway by expediting the verification process so I could rent the car quickly, last minute. Forget the traditional car rental companies, go Virtuo! Couldn’t recommend it more!

Developer Response ,

Thanks so much for the review. We loved having you on board and glad you had a great experience 😃. See you soon!

Roberto the traveller ,

The very best car rental service.

Virtuo absolutely deserve this accolade. We searched for the best price for car rental in the vicinity of Liverpool Street Station. At first all that we could find were the usual mainstream established companies who quoted between £500 to £600 to rent a Fiat 500 for 7 days including just 100 miles per day! Imagine our surprise when after some searching we found Virtuo who offered a nearly new Mercedes A class for less than €375 for the whole week with 1260 miles included. A great service with the car unlocked and operated through an app. The whole process was easy to understand and was totally stress free.
We will always make Virtuo our 1st choice in future.

Bananarama2209 ,

Great app and idea but probably racist 🤔

The app is really beautifully designed and virtuo have a good selection of cars at reasonable prices, and what appears to be a friendly and intuitive rental experience. However I never got to experience this. I initially set up an account and was quickly informed that the account had been successfully verified. Then tried to rent a car for the following day for when I got into London. It appeared to work fine then got a message that a security check needed to be done quickly followed by a cancellation of my booking and a permanent rejection of my account. Didn’t realise this had happened till I got into London after which my husband also managed to register an account and make booking but quickly had the same thing happen to him. We are both black and clearly African from our names. A white colleague we travelled with registered and made a booking the same day at the airport with no problem. No explanation given, no access to chat and no response to email. Getting rather sick of technology which still allows and even encourages racism in this day and age. We had to go to a mainstream car rental company at the last minute, paying almost double what we budgeted. The unfortunate price of being black. 😒

Developer Response ,

Hello,

We're very sorry about the situation and the inconvenience caused. As discussed on the phone, it looks like there was a technical issue with the device used which raised a security flag. Our system will automatically cancel your booking in this situation. As a company, we would never discriminate based on race, gender, class or orientation and we are very sorry that it was made to feel this way.

We have opened your account and look forward to having you on board soon 😀If there are any more questions, please don't hesitate to get in contact.

Thanks,
Virtuo

App Privacy

The developer, Virtuo Technologies, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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