Been picking up some bags here and there, and the venues really put a lot of effort into them! Last time me and my friend has breakfast for two days and products were fresh. App needs work. Overall really like the initiative and seems that they train the venues, had some nasty encounters from other similar apps were stuff did not know what was going on

I’ve used this app for a few times now, and almost all of those went smoothly. Until my most recent experience, which was incredibly frustrating.I bought a bag and arrived at the store only to find it completely closed. It turns out that the store was closed the WHOLE day, however, it normally appeared in the app without ANY validation that the store has any products available or that it’s even OPEN!The REAL issue isn’t just the closed store. It’s that there is ZERO support when things go wrong. There is no way to contact anyone through the app. No telephone numbers, no chat, nothing at all. So, there is NO clear path to communicate that something went wrong with the order or to get a refund for a service that was NEVER received.It’s a great idea for reducing waste, but the lack of customer service makes it a gamble (not to use any other term). If you run into a problem, you’re basically on your own and out of pocket.It’s ABSOLUTELY CRITICAL to have even some BASIC way of support when things go wrong. I cannot believe how this can be missing from such platform.

Well done to the people who made this app! Really inspiring

Hi Foodbag team,Let’s start with the positives. Love the zero food waste idea especially because businesses and restaurants create a big percentage of the food waste problem, so this is a fantastic initiative. Now to the issues at hand. Apart from the limited amount of restaurants/cafes etc, which I understand, the map feature was not working at all, the profile page was lagging and you could see only the bottom half of the profile page. Those are two out of the three core features of the app (apart from the bag selection menu) and they did not work properly. However, I will support the idea and will wait for updates as I truly believe it has great potential.Keep up the good work!