Nova

Name: Nova
Rating: 4.6 (48898 reviews)
Author: NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A.

Utilities

Free · Designed for iPad

49k Ratings
Age Rating

4+
Years
Chart

No. 9
Utilities
Developer

NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A.
Language

EN
+ 1 More
Size

50.2
MB

Welcome to Nova app! Nova app is more than just an app and has been designed to simplify your life and enhance your experience in every way. Key Features: • A lean, modernized interface that offers an intuitive experience. • Simpler and more intuitive user journeys with simplified grouping of the connections per Service & Customer code and immediate view of the latest bill, with easy access to the payment page. • Services’ customizations in order to meet your unique needs, EON account management, regarding devices and equipment. • Improved navigation structure for quicker access to key information, like the Mobile usage and more. • Enhanced speed and responsiveness throughout the application, for a faster and more efficient user experience. Why Choose Nova app? • User-Friendly Interface: Our intuitive design ensures that you can navigate Nova app effortlessly. • Personalized Experience: Tailor Nova app to your preferences and needs for a truly customized experience. • Continuous Improvement: We're constantly updating and refining Nova app to meet the evolving needs of our users. Download Nova app today and join thousands of satisfied users who are already benefiting from the convenience and innovation of our app.

Ratings & Reviews

4.6

out of 5

49k Ratings

Mobile application
11/05/2023
Eleftheria Sav
Since the merge with Wind, I cannot register online so as to have access to my mobile and EON accounts. It appears that the application crashes every time I register. I am very disappointed. I cannot have control of my monthly bills and it get really frustrating. Someone has to resolve this matter urgently.
Mobile application
11/05/2023
Eleftheria Sav

Since the merge with Wind, I cannot register online so as to have access to my mobile and EON accounts. It appears that the application crashes every time I register. I am very disappointed. I cannot have control of my monthly bills and it get really frustrating. Someone has to resolve this matter urgently.
Poor service
19/06/2025
Thieveshahahha
Working remotely and losing internet without any notifications from Nova. Contacted the support and it’s takes long time to reach someone incompetent taking more time to send a poor message saying that they are aware about the technical issue. If you are aware, first notify us customers and secondly send your poor template answer quicker. You must provide better services as long as we pay the bills on time! Total disappointment + my router is already very slow as it takes about 7 minutes to synch. Thanks to Vodafone mobile I can work properly!

Developer Response
Thank you for your comment, and we apologize for the experience you had! To further investigate your issue, please go to the following link nvgr.gr/chat
Poor service
19/06/2025
Thieveshahahha

Working remotely and losing internet without any notifications from Nova. Contacted the support and it’s takes long time to reach someone incompetent taking more time to send a poor message saying that they are aware about the technical issue. If you are aware, first notify us customers and secondly send your poor template answer quicker. You must provide better services as long as we pay the bills on time! Total disappointment + my router is already very slow as it takes about 7 minutes to synch. Thanks to Vodafone mobile I can work properly!
Developer Response 24/06/2025
Thank you for your comment, and we apologize for the experience you had! To further investigate your issue, please go to the following link nvgr.gr/chat
The app user friendly but the services not working!
21/08/2024
AJES1!
I transferred my mobile and internet to Nova a week ago and had a contract and everything.. the App showed me my contract plan unlimited all active but the mobile data is not working and no internet!! the only way i use internet is by connecting to home Wifi which effects my work productivities. Also the delay to activate the fiber optic causes me more stress than usual.. hope they act faster and fix this.

Developer Response
Thank you for your comment, and we apologize for the experience you had! To further investigate your issue, please go to the following link https://nvgr.gr/chat
The app user friendly but the services not working!
21/08/2024
AJES1!

I transferred my mobile and internet to Nova a week ago and had a contract and everything.. the App showed me my contract plan unlimited all active but the mobile data is not working and no internet!! the only way i use internet is by connecting to home Wifi which effects my work productivities. Also the delay to activate the fiber optic causes me more stress than usual.. hope they act faster and fix this.
Developer Response 27/08/2024
Thank you for your comment, and we apologize for the experience you had! To further investigate your issue, please go to the following link https://nvgr.gr/chat
Avoid this company, go for Vodafone
27/01/2025
one.l9308
They are the worse company that exists. After exactly 12months the speed went from 12-13PMbps to 4mbps and i called to ask why as it was overnight and i got as answer: the coper in your area is consumed overtime... yeah the coper in my area got consumed overnight. Additionally, tried changing from Vodafone to Nova my mobile number and they lied about the data being unlimited in Greece and also within the EU like i already had with Vodafone and i downloaded the App made an account and i see package data 50GB. i thought i signed up for unlimited... asked for a manager and she of course protected the employee saying that he informed me accordingly and maybe it was a language barrier... em... numbers are the same... i don't think the language barrier was the issue. changed back to Vodafone. Fiber from Nova came to my building. Made a contract Summer 2024. They said it will take 2-3 months to be completed. They forgot to put a box in my floor... They came to install it a week ago. Made a new contract and nothing has happened. Was told in 2 days will receive a new contract to sign and nothing yet. Oh did i tell y'all about the first fiber contract being a terrible experience as this company would not accept a local ID card and an international passport and an ID from a different country... i guess they have their own policy... Overall terrible experience. Reaching out to customer service takes ages... and it is rare to be served in English. They had an email and they removed it, it is only chat support now and if they call you for any requests you will make they will call for literally 5 seconds and then as soon as i say hi or Geia they hang up and then email saying we tried to call but no reply... Since the change from Wind to Nova I think the good service they had once upon a time was taken by the wind... literally. The level of anger and hate towards this company is so big i would like to make a Netflix series out of it called: "The Chronicles of Nova."Shame on you... Want to fix things? Email or call me.
Avoid this company, go for Vodafone
27/01/2025
one.l9308

They are the worse company that exists. After exactly 12months the speed went from 12-13PMbps to 4mbps and i called to ask why as it was overnight and i got as answer: the coper in your area is consumed overtime... yeah the coper in my area got consumed overnight. Additionally, tried changing from Vodafone to Nova my mobile number and they lied about the data being unlimited in Greece and also within the EU like i already had with Vodafone and i downloaded the App made an account and i see package data 50GB. i thought i signed up for unlimited... asked for a manager and she of course protected the employee saying that he informed me accordingly and maybe it was a language barrier... em... numbers are the same... i don't think the language barrier was the issue. changed back to Vodafone. Fiber from Nova came to my building. Made a contract Summer 2024. They said it will take 2-3 months to be completed. They forgot to put a box in my floor... They came to install it a week ago. Made a new contract and nothing has happened. Was told in 2 days will receive a new contract to sign and nothing yet. Oh did i tell y'all about the first fiber contract being a terrible experience as this company would not accept a local ID card and an international passport and an ID from a different country... i guess they have their own policy... Overall terrible experience. Reaching out to customer service takes ages... and it is rare to be served in English. They had an email and they removed it, it is only chat support now and if they call you for any requests you will make they will call for literally 5 seconds and then as soon as i say hi or Geia they hang up and then email saying we tried to call but no reply... Since the change from Wind to Nova I think the good service they had once upon a time was taken by the wind... literally. The level of anger and hate towards this company is so big i would like to make a Netflix series out of it called: "The Chronicles of Nova."Shame on you... Want to fix things? Email or call me.

We’ve updated the Nova app for an even better experience! The new version includes performance improvements, new features, and fixes for smoother, more reliable usage. Improvements - 5G Wi-Fi OnDemand product Addons services - UX/UI enhancements Performance and Bug fixes - Resolved various bugs Thank you for using our app! We’re constantly working to improve your experience. Update now to take advantage of these exciting features and enhancements.

Version 6.0.5 1 day ago

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Size: 50.2 MB
Category: Utilities
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and Greek
Age Rating: 4+

4+

Learn More
Provider: NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A.

NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A. has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.