viva.com 4+

Crashes 7 out of 10 times when I am at business profile and want to see the account (down 2nd from the left) my only complaint otherwise everything else works fine! Just updated the app and the problem has been solved good work 👍

Hello, we are sorry for any issues you may be facing. Could you please send your contact details via a Facebook private message, so that one of our members from the customer support team can contact you? Best regards, the Viva Wallet Team.

Vivawallet will be the most horrific customer service of your life. Avoid at all costs

Update in response to developer:

No, you are not sorry for the issues your customwrs are facing. No, you don’t take your customer’s feedback into serious consideration, and you are definitely not committed to the improvement of your services. You provide attrocious customer service through automated call responses, through not addressing key app issues and complaints, and through avoiding like the plague to allow customers to reach an actual responsible person in your company at all costs. My -and many other customers’- appaling experience with you is not by accident, it is by design.

Good morning. We are sorry for any issues you might be facing. We take our customers' feedback into serious consideration and we are committed to the continuous improvement of our services. Please send us your contact details through a private message on Facebook and a member of our team will contact you as soon as possible in order to assist you. Best regards, the Viva Wallet team

Your application is really suitable for my needs as well as people who often work with their phones

Good morning! Thank you so much for your 5-star review and kind words. Hope you are having a lovely day :) Best regards, the Viva Wallet team.