Bringing you comprehensive mobile banking features and services to meet your personal banking needs, such as account opening, payment, personal finance and investment in an easy and safe way. Download it now!
Everyday banking made simple
• Open a bank account at ease with your mobile
• Check all your account balances in one go
• Make real-time transfer and pay bills easily via FPS
• Log on securely and verify transactions using Mobile Security Key and Biometric Authentication
• Deposit Hong Kong Dollar cheques without going to the branch or cheque deposit machines
• Save time and get cash securely with our App instead of physical ATM card at Hang Seng or HSBC ATMs
Enhanced banking experience personalised to you
• Personalise your own user interface to access frequently-used functions faster
• Receive personalised push notification updates for your account activities such as FPS inward payment and credit card payment due reminder
• Get a ticket before arriving at our branch for counter services to save waiting time
• Get support 24/7 for all your banking queries with our Live Chat and Virtual Assistant HARO
Access to banking products with ease
• View the latest market information on securities, FX / precious metal and funds to help you make informed financial decisions
• Invest at ease in securities, funds, bonds and more with our user-friendly interface
• Manage your credit cards in one place, where you can repay credit card, check rewards, view e-Statements and apply for instalment loan
• Place time deposits, buy / sell foreign currencies quickly and conveniently
FPS (Faster Payment System) is a real-time payment platform provided by Hong Kong interbank Clearing Limited.
This App is provided by Hang Seng Bank Limited (“Bank” or “we”). The Bank is regulated and authorised to carry out banking activities in Hong Kong SAR. The products and services represented within this App are intended for Hong Kong customers.
This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation. If you are outside of Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.
Hang Seng of 83 Des Voeux Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority.
Please be aware that Hang Seng isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.
This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer, solicitation or recommendation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. The information provided through this App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.
As pointed out in another review, for integrated accounts there is a feature for a 60-day transaction summary but it doesn’t go back 60 days.When looking for quick info, MORE THAN ONE CYCLE meaning more than 30 days is helpful because many transactions are on a monthly basis and you can’t see them if you check a few days too late…without checking statements.
Forced you to update the app but crashed!
Turboballs
I don’t know why must force upgrading the apps? There are no improvements can be seen but crashes! It said it will be more stable after updating, however, after the upgrade, the app crashed. I logged in, reach the main page then logged out automatically. It totally annoys me. I have checked the app description, it said it can be used on my phone, I also checked the ios it is capable to the app. But it seemsl going wrong!I thought it’s time for me to upgrade my phone too, I bought a iphone13. But it need to enter the login name and password, I used to use biological login, so I even forgot what was the login name! Very hate their doing! Not considering and useless!
ebanking service which you cannot access
Lilian 12345
Everytime I want to login the apps for performing some functions or check something for my bank accounts, I was forced to update the apps and was not allowed to access the apps without updating. And it always takes long time for loading and loading, sometimes even rebooting the phone is required. I think the frequent and compulsory requirement for updating the apps completely contradict with the purpose of ebanking - allowing prompt access to banking services at the time. The apps developer shall review on this. Otherwise it will drive its customers to other banks…
Can you stop revamping the app?!
Alice Ay
Why is it necessary to keep changing the user interface so often in this app?! No sooner have I figured out where a function is now hidden and then they change it again! Directionless app development and unnecessary modifications! Super frustrating to use and ridiculously unnecessary. Every time I open the app, it needs updating again. By the time I’ve sorted out the app update, I could have walked to an ATM and sorted out my transaction already five times over. Totally defeats the purpose of an e-banking app being a mobile way to carry out banking transactions.
This latest version includes:
• Report a lost or damaged ATM card and request a replacement in-app.
• Explore "Invest Reward" lucky draws for a chance to win prizes.
• Deposit overview: View savings, current, and time deposit balances by currency in one place.
Investment involves risk. Terms & Conditions apply.
Version 26.22
The developer, Hang Seng Bank Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Search History
Identifiers
Usage Data
Sensitive Info
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
Identifiers
Usage Data
Diagnostics
Other Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Hang Seng Bank Limited
Size
779 MB
Category
Finance
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Languages
English and 2 more
English, Simplified Chinese, Traditional Chinese
Age Rating
4+
4+
This app is rated 4+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.