HKTVmall – 網上購‪物‬ 12+

Hong Kong Technology Venture Company Limited

    • Free



"Always Something New"

One Stop shopping platform serves every aspect of your daily lives
* Over 500 overseas & local brands and stores
* Beyond 600k products including direct Japan & Korea imported Fashion and Accessories, Food and Grocery, Beauty & Health, Household & Lifestyle, Electronics, Baby & Kid, etc.
* Free Hong Kong delivery for orders upon a specific amount, service hours till 9pm to fit your busy schedule (Please refer to App for free-delivery order requirements)
* Special promotions and exclusive discount offers
* New feature “HKTVexpress”, 1-Hour Delivery Service will be grandly launched soon! By providing customers with a wide range of food & daily groceries, we aligned with over 70 O2O shops & various merchants for building the strongest express online shopping network

What’s New

Version 3.5.7

Launch of the New Group Chat Function – ChicChat
Users can now send enquiries to merchants directly and exchange product reviews or chit-chat with other users. There will be different promotional campaigns held in chat groups to enhance customers' online shopping experiences.

Ratings and Reviews

4.7 out of 5
85.4K Ratings

85.4K Ratings

Jayewhy ,

Way too many ads that get in the way of shopping

I’ve been buying products and groceries from hktvmall since before the pandemic. it’s not perfect but I enjoy and appreciate the service it provides. However, lately the app has become harder and harder to use due to all the lengthy ads that really get in the way of shopping. first there are pop up ads, then ads in search results that are irrelevant to my needs. Then came the videos. The last straw was when they forcefully set their landing page to the 30min delivery service ad that takes forever to load and leave. i used the app because it’s convenient, but now its interface has become so convoluted it’s simply a waste of my time. i understand the importance of ad revenue and shops wanting exposure there should be a limit to these things.

Developer Response ,

We're sorry to hear of your experience.🙇‍♂️🙇‍♀️ We'll take it into consideration for future enhancement. We're constantly looking for ways to improve the app experience for you.😉 Hope you can see our continuous improvement. Thank you for your support! 😊

小卡斯 ,

Too many updates

I have no problems with the app itself but hate how it has forced updates every week. Honestly I use the app maybe once a week or 2 weeks and every single time it asks me to update. Sometimes I don’t have WiFi and can’t use. Other Apps usually let u use old version for some time before forced update, or updates are less frequent. Sometimes it’s a lost sale if I don’t have WiFi at that time and can’t open the app.

Developer Response ,

Thank you for your valuable feedback, we will take it into consideration for future enhancement. You are welcomed to leave further comments at “Customer Service”on HKTVmall App. We are constantly looking for ways to improve the app experience for you.

Misshappy26 ,

Could be so much better

This app really could be incredible however they need to make a number of improvements. 1) The search function, product naming and classification need massive improvement there is such a lack of consistency and clarity regarding product naming and classification it’s almost like they don’t want you to spend money. 2) The majority of promotional information is in Chinese, only a very small percentage of promotional information is dual language.I don’t know why they want to alienate their non-Chinese speakers but they are doing it well. It’s almost like they don’t want you to spend money 3) HKTVMall plug themselves as a competitor to supermarkets however they need to increase delivery spots massively - waiting four days? Don’t think so. It’s almost like they don’t want you to spend money. 4) App has run super slowly lately despite iOS updates and decent wifi. HKTVMALL LET YOUR DEVELOPERS SPEND SOME CASH!

App Privacy

The developer, Hong Kong Technology Venture Company Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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