"Always Something New"
One Stop shopping platform serves every aspect of your daily lives
* Over 500 overseas & local brands and stores
* Beyond 600k products including direct Japan & Korea imported Fashion and Accessories, Food and Grocery, Beauty & Health, Household & Lifestyle, Electronics, Baby & Kid, etc.
* Free Hong Kong delivery for orders upon a specific amount, service hours till 9pm to fit your busy schedule (Please refer to App for free-delivery order requirements)
* Special promotions and exclusive discount offers
* New feature “HKTVexpress”, 1-Hour Delivery Service will be grandly launched soon! By providing customers with a wide range of food & daily groceries, we aligned with over 70 O2O shops & various merchants for building the strongest express online shopping network
New feature - ShareHub: A content-focused platform made for HKTVmall users. Users can find content of interest, discover new products, new things and new topics, meet other users and interact with each other on ShareHub.
Ratings and Reviews
In trying to find what I want among the > 1000 brands in the VIP-priced list, would you allow user to type in a brand name (e.g. Andrex or 皇冠), instead of scrolling through the exhaustive list of brands, which isn’t organized well in alphabetical order or in unknown way for Chinese characters, to look precisely for what the user wants
Could be so much better
This app really could be incredible however they need to make a number of improvements. 1) The search function, product naming and classification need massive improvement there is such a lack of consistency and clarity regarding product naming and classification it’s almost like they don’t want you to spend money. 2) The majority of promotional information is in Chinese, only a very small percentage of promotional information is dual language.I don’t know why they want to alienate their non-Chinese speakers but they are doing it well. It’s almost like they don’t want you to spend money 3) HKTVMall plug themselves as a competitor to supermarkets however they need to increase delivery spots massively - waiting four days? Don’t think so. It’s almost like they don’t want you to spend money. 4) App has run super slowly lately despite iOS updates and decent wifi. HKTVMALL LET YOUR DEVELOPERS SPEND SOME CASH!
Way too many ads that get in the way of shopping
I’ve been buying products and groceries from hktvmall since before the pandemic. it’s not perfect but I enjoy and appreciate the service it provides. However, lately the app has become harder and harder to use due to all the lengthy ads that really get in the way of shopping. first there are pop up ads, then ads in search results that are irrelevant to my needs. Then came the videos. The last straw was when they forcefully set their landing page to the 30min delivery service ad that takes forever to load and leave. i used the app because it’s convenient, but now its interface has become so convoluted it’s simply a waste of my time. i understand the importance of ad revenue and shops wanting exposure there should be a limit to these things.
Developer Response ,
We're sorry to hear of your experience.🙇♂️🙇♀️ We'll take it into consideration for future enhancement. We're constantly looking for ways to improve the app experience for you.😉 Hope you can see our continuous improvement. Thank you for your support! 😊
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- Hong Kong Technology Venture Company Limited
- 114 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, Traditional Chinese
- Age Rating
- 12+ Infrequent/Mild Realistic Violence Infrequent/Mild Medical/Treatment Information Infrequent/Mild Cartoon or Fantasy Violence Infrequent/Mild Alcohol, Tobacco, or Drug Use or References Infrequent/Mild Horror/Fear Themes Infrequent/Mild Profanity or Crude Humour
- © Hong Kong Technology Venture Company Limited