HSBC Life BenefitsPlus 4+

The Hongkong and Shanghai Banking Corporation Ltd.

    • Free

iPhone Screenshots

Description

HSBC Life BenefitsPlus

Designed specifically for our Hong Kong and Macau group insurance customers, BenefitsPlus is a health and lifestyle app that lets you and your dependents review your medical benefits instantly and puts a host of relevant contents at your fingertips.

• Enjoy a range of lifestyle, discover opportunities to upgrade and fine-tune your lifestyle across key health areas including exercise, nutrition, sleep, mind and others. Stay health-savvy by accessing a regularly updated selection of wellness insights and timely articles about personal maintenance

• Find doctors/clinics and locate them by districts and specialties

• Submit medical claims via the app and check the status of submitted claims, including paper claims

• Know all about your benefits, Stay up-to-date on the benefits you and your dependents enjoy under your policy

• Enjoy a wide range of selected health and wellness programs, products and services are available to app users with exclusive discounts

• Health Scan+ is intended as a supplementary aid to raise the overall awareness of your general health, however it is not intended for medical purposes.

• Health Scan+ is contactless relying on a simple 30-second selfie video that is processed offline to generate a wellness assessment

• Health Scan+ communicates uses secure channels to ensure that your data always remains private. Video scans are not stored on our servers.

What’s New

Version 1.9.8

This version includes several system improvements.

Ratings and Reviews

4.6 out of 5
4.8K Ratings

4.8K Ratings

wales!12345! ,

Thought provoking content and useful functions

Certainly make me think about how healthy my lifestyle is and provides useful content to help me check my medical benefits and easily make claims online

Hear no Devil ,

Disappointed on customer journey

Few issue need to spot out
1) Face ID, it were no response if you not using this app after period of time, even you tried to login manually with your passcode, but all fail. Eventually, I need to remove the app and reinstall again. Not very nice of that.
2) Claims history, I totally unable to open the claim details, even short or long press the items. Whatever you reinstalled the app or not.
3) Interface are nice but look are mess, I unable to search the panel doctor by category, you only can search the doctors’ name you know. Not like your pervious vendor.
4) I advise that add a panel doctor check box in eClaim form. I need to follow the panel claims every time for blue card user. (Like your paper form section IV)

albertlee113 ,

Panel doctor list in the App is NOT user-friendly

I remembered when HSBC introduced the App to my Company, the presenter said panel doctor was very user-friendly as user can simply input keywords such as name of doctor, area, specialty and can find the panel doctor from the search result.

But in the reality, the App only shows “No doctor found” when I input keywords or using filter choosing area and specialty. At last, I need to use the panel doctor list on my Company’s intranet to find doctor. Ironically, when I input the doctor’s name shown in the excel into the App, the App again shows “No result”. How “amazing” it is.

App Privacy

The developer, The Hongkong and Shanghai Banking Corporation Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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